Director, Database Operations

Summary:

The Director of Database Operations will be responsible for leading thearchitecturaldesign,and data operations management of the Development department’s Salesforce, Data Warehouse and associated integrated systems. The Director of Data Operations will focus on system maintenance and enhancements that improve department-wide productivity, support ongoing Development fundraising efforts, and help the organization achievebothshort- and long-termfundraising goals.

This role will also be integral to the success of the organization in maintaining and enhancing the data ecosystem through technology and innovation.

Reporting to the Senior Director of Data Strategy and Operations, the Director of Data Operations will have primary responsibility for leading the CRM technology ecosystem's advancement and managementalong with the team that supports this ongoing work.

This includes but is not limited to oversight of fundraising business processes, management ofETLand reporting tools, administration of multiple Salesforce instances (including Non Profit Cloud), supervision of a data warehouse, and ongoing vendor data management.

Operating under a high standard fordata governance and oversight,the Director of Database Operationswill support the Department’s ability to meet KPIobjectivesand achieve organizational fundraising goals,sustaining long term growth for the ASPCA.

• The Director, Data Operations reports directly to the Senior Director, Data Strategy & Operations and has 3 direct reports.

This remote-based position is open to all eligible candidates based within the United States.

• Ability and willingness to travel up to several times annually, as needed.

The target hiring range is based on where the employee works, which for remote roles is the employee’s primary location of residence, and its respective cost of labor. You can view which zone applies to you based on your location (). For questions regarding locations not on the list, please send an email to Careers for more information.

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience.

The expected hiring salary ranges for this role are set forth below and may be modified in the future.

• Zone 1: $120,000 - $127,000
• Zone 2: $132,000 - $139,000
• Zone 3: $146,000 - $154,000

At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and  benefits include but are not limited to:

• Affordable health coverage, including medical, employer-paid dental and optional vision coverage.
• Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you.
• Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions — we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year.
• Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more.

Responsibility buckets are listed in general order of importance. They include, but are not limited to:

• Define, implement, and manage business and technical processes of the CRM system for both SFMC and NPSP, Azure Data Factory, Azure Data Warehouse (including database maintenance, user support, training, user adoption, customization, updates, etc.); assess operational…