Senior Organizational Effectiveness Professional

The Senior Organizational Effectiveness Professional serves as the strategic project manager and operational backbone for the learning design team, ensuring seamless execution of learning initiatives, data-driven decision-making, and organizational alignment. This role bridges learning strategy and execution by managing complex projects, analyzing program effectiveness, implementing process improvements, and driving change management initiatives that enable the team to scale impact efficiently.

** Key Responsibilities
** Design and implement measurement frameworks to assess learning program effectiveness, learner engagement, knowledge retention, and business impact.
** Required Qualifications*
* ** Education & Experience
** 5+ years of agile project management experience, preferably in learning and development, organizational effectiveness, or related function

Experience delivering learning programs from concept through implementation and evaluation
** Highly regulated industry experience required:
**** LLAMA (Lot Like Agile Management Approach) certification or experience strongly preferred:
** Familiarity with Torrance Learning’s iterative project management methodology specifically designed for learning and development projects

Demonstrated experience managing complex, multi-stakeholder projects with competing priorities and tight deadlines Proficiency with project management tools (Microsoft Project, Asana, , Jira, or similar)

Experience with rapid prototyping, backlog management, and iterative delivery
** Data Analytics & Visualization Skills
** Ability to analyze datasets,  Experience building dashboards and creating visualizations to track learning program metrics
** Power BI proficiency:
** Proficiency in Excel including pivot tables, data cleaning, and formulas

Experience working with learning management system data and learning analytics Ability to translate data insights into clear narratives for diverse audiences
** Technical & Collaboration Skills*
* ** Detail-oriented with exceptional organizational skills:
** Ability to manage multiple projects simultaneously while maintaining accuracy and meeting deadlines Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Project), Microsoft Teams, Share Point Experience  with process mapping tools (Lucidchart)
Excellent written and verbal communication skills with ability to influence without authority Collaborative mindset with ability to build trust across functions and levels
** Preferred Qualifications
** Experience with change management frameworks (Prosci ADKAR, Kotter, Lewin)
Knowledge of instructional design processes and adult learning principles Experience in healthcare or insurance industry with understanding of Medicare Advantage or CMS regulations Familiarity with Cornerstone LMS or similar learning management systems
** Remote work with up to 10% travel
** for team meetings, training delivery, or stakeholder sessions Collaborative team culture with regular synchronization and knowledge sharing Using inclusive language, interrogating biases, and avoiding assumptions about learners' backgrounds, abilities, or experiences. Creating multiple pathways for learners to demonstrate knowledge and accommodate different abilities and learning preferences.

Continuously seeking feedback from diverse learner populations to improve inclusivity.
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