Senior Advisor Market Development - Federal Civilian​/SLED

What We'll Bring:

Trans Union (TU) is a leading provider of data‑driven information solutions. We are looking for a Senior Market Development (MD) Associate to join the Public Sector Line of Business Team and build out the Contact Center Market. The MD will be a thought leader dedicated to generating market demand and excitement by acting as an evangelist of TU in the market.

MDs are accountable for the continued expansion of TU's total addressable market by building clear growth strategies focused on the Tru Contact solution family in the Federal, and State/Local/Education Markets to seed the pipeline with direct and indirect opportunities and increase our brand equity in market.

• 8+ years of experience in market development, strategic government engagement, or business development in Federal, or State/Local/Education markets,
• Experience with Federal and State/Local/Education governments markets, ideally in a role familiar with, or responsible for contact center operations, including fraud mitigation tactics
• Excellent client facing manner and presentation skills
• Strong blend of business and technical acumen
• Willingness to travel up to 30% domestically
• Eligible to work in the Unites States
• Self-starter with an ability to work independently under minimal supervision
• Bachelor's degree in Business, Marketing, Economics, or a related field required;
  Master's degree preferred

This position must be a government program subject matter expert, with a focus on contact center operations. We are looking for individuals with prior product management, or direct government program experience who are market‑focused and have been evangelists/thought leaders in some capacity during their career. MDs will be active in the market, including conference/events to develop and manage whitespace with customers and partners, and will become experts in the market needs, trends, and opportunities.

We are looking for people with intense customer and market focus and a desire to always want to be talking with people in the market and customers. The right candidate will be able to cultivate and maintain relationships with key internal and external stakeholders such as Federal/State/Local/Education government agencies, private‑sector partners, including consultants, and policy influencers to enhance collaboration and drive adoption of TU solutions.

• Support establishing and scaling of the Market Development functional practice across all Public Sector sub‑verticals
• Collaborate with matrix partners such as Sales, Marketing, Solutions, Government Affairs, Research and Consulting, to drive excellence in the market development functional engagement process across the broader Public Sector Team
• Support annual strategy and planning process
• Design, launch and deploy cross pollination campaigns
• Be an expert in the government contact center markets and build market requirements documents, and solution business cases,
• Represent the agency at conferences, workshops, and public forums to communicate TU's unique value proposition and how it relates to an agency's strategic goals,
• Contribute to go-to‑market planning for existing or new solutions and, in conjunction with marketing, build assets and thought leadership pieces,
• Work closely with sales and marketing to design go-to‑market plans that will drive revenue.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

This is a remote position which may require occasional in‑person attendance at work‑related events at the discretion of management.

Trans Union provides flexible…