Senior Account & Relationship Manager

Senior Account & Relationship Manager page is loaded## Senior Account & Relationship Manager remote type:
Remote time type:
Full time posted on:
Posted 2 Days Agojob requisition :
R0051106
** Permanent remote role with travel.
** As a Senior Account & Relationship Manager, you will expand your client portfolio, actively identifying and developing new business opportunities.

Your role involves deeper engagement with clients and more responsibility in setting and negotiating terms. You will significantly contribute to customer satisfaction and revenue growth.

Responsibilities:
* Identify and develop new business opportunities within assigned market.
* Engage with clients to understand their needs and align them with the organization's offerings.
* Prepare and deliver effective sales presentations and product demonstrations.
* Negotiate product/service terms with moderate authority.
* Maintain comprehensive records of customer interactions and sales metrics.
* Follow up on leads and convert them into sales.
* Manage customer accounts and ensure their satisfaction.
* Collaborate with internal teams to address customer requirements and issues.
* Assist in the preparation of sales forecasts and performance reports.
* Participate in developing strategies to achieve sales targets.

Skills & Experience:

* 5+ years experience in a legal field sales role
* Communication:
Strong verbal and written communication skills.
* Customer Service:
Understanding of principles and practices for effective customer service.
* Product Knowledge:
Familiarity with the organization's products or services.
* Sales Strategy:
Ability to engage in moderate negotiation and sales tactics.
* CRM Software:
Proficient use of Customer Relationship Management tools.
* Problem-Solving:
Capability to resolve moderately complex customer issues.
* Organization:
Strong organizational and time-management skills.
* Analytical

Skills:

Basic analytics for tracking performance and metrics.## Our Interview Practices
* To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.

Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
** Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
*** Compensation:
** 56,100. USDThis role is eligible for Commission.
* Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.*##
** Additional Information**:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to:
Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
** Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.
** Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.

Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and…