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Data Conversion Analyst; Remote

Remote / Online - Candidates ideally in
Portland, Multnomah County, Oregon, 97204, USA
Listing for: work from home job
Remote/Work from Home position
Listed on 2026-01-14
Job specializations:
  • Business
    Data Analyst, Business Development
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Data Conversion Analyst (Remote)

About the job Data Conversion Analyst (Remote) Responsibilities

100% Remote

Responsible for providing data analysis to recommend actions of a moderately complex nature to improve business processes to management.

  • Gather, validate, and analyze data, to successfully manage internal performance reporting and messaging for Operations
  • Analyze lost productivity within our BPO vendors and estimate budgetary impacts
  • Compile and analyze interval call volume data and lost productivity risks and make short term schedule recommendations to create operational efficiencies
  • Own agent performance scorecards, published monthly, to assist management with performance management
  • Track overtime from a productive and budgetary perspective and forecast expected monthly expense and requirements
  • Present weekly staffing changes and assist in determining staffing needs to meet operational goals
  • Assist with labor requirement forecasting and make recommendations on the timing of staff additions based on historical behaviors
  • Perform frequent ad hoc reporting on demand to assist Operations management with decision making
Qualifications
  • 3 years overall data analysis experience with proven experience in SQL, R, Power

    BI, Looker or other data management/visualization tools.
  • Bachelor’s degree in Mathematics, Economics, Computer Science, or similar field.
  • Ability to mine data, compile and manipulate in multiple systems/programs and analyze results
  • SQL (Snowflake)
  • R
  • Looker
  • PowerBI
  • Python
  • Ability to create effective presentations for management.
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