Process Innovation Specialist

Location: Via Milano

The Process Innovation Specialist covers the role of Local Process Map Officer (LPO)’s Deputy. He/She maintains VW Bank/ VW Leasing's Process Map, coordinating and supervising its periodic updating process and interfacing with Headquarter and other corporate stakeholders (Process Owners, Business Continuity Manager, IT Risk Officer, etc.).He/She takes care of updating process flows and Business Roles (BR), as well as performs process analysis activities aimed at identifying possible optimization interventions (e.g. Robotic Process Automation, Power Automate, etc.).He/She

coordinates the set up / update of a process in occasion of the implementation of a new requirement or due to the introduction of a new solution, engaging all the different stakeholders.

He/She plays the role of Office Focal Point in the area of Segregation of Duties (SoD), coordinating activities to identify and census conflicts within business processes.

He/She works for VW Bank (own company) as well as on behalf of VW Leasing, based on dedicated outsourcing agreements.

Role and duty – core business

Coordinate the periodic update process of the VW Bank/ VW Leasing’s Process Map (periodic updates and annual recertification), directly managing relations with Headquarters and other corporate stakeholders

Take care of updating the DB Processes within the Process Management tool Model-To-Go (M2

Go)
Prepare periodic process-related reporting for Headquarter Map and update business processes, through interviews with business users and analysis of internal documentation, and represent them in flowcharts using the M2

Go tool Support Process Owners in analyzing business processes to identify inefficiencies and areas for improvement

Assist in the development and enforcement of process compliance and governance standards

Monitor and evaluate process performance metrics to assess the impact of changes

Design, document, and implement optimized business workflows and procedures

Gathering and analysis of candidatures for the automation of new processes

Coordinate the identification and census process of Segregation of Duties (SoD) conflicts identified within business processes, interfacing with VW Bank's Access Identity Management (AIM) Function Stay updated on industry trends and best practices in business process management

Competences

Bachelor’s degree in Business Administration, Management, Industrial Engineering, or related field

Proficiency with process mapping tools (e.g. M2GO, Visio, or similar)
Proven experience in business process analysis, improvement, or management

Full proficiency of English in both written and oral form Advanced knowledge of Microsoft Excel and Power Point Advanced  SAS Knowledge Knowledge of Office 365, in particular Power Automate, Power Apps and Power BIFamiliarity with Lean, Six Sigma, or other process improvement methodologies is a plus Ability to work independently and collaboratively in a team environment

Ability to plan work Project management

Personal flairs

Passion for technology and innovation

Open mind and curious

Analytical, detailed oriented and organized

Stress management

Excellent communication and interpersonal skills

Highly motivated and proactive approach to problem solving

Company: VOLKSWAGEN BANK GMBH

Location:

Milan, Milan, IT Department:
Strategy and Consulting Working Model:
Full-time Contract Type:
Unlimited Remote Working:
By agreement

We are the key to mobility - become a part of this exciting journey now!

Discover a variety of tasks and new challenges. Together we will implement exciting projects and reshape the future of  case of further inquiry please provide the Job-IDas reference number.

Notice | This job portal is provided and operated centrally by Volkswagen AG. The job vacancies shown in the job portal, as well as further information, are defined and managed by the respective Group companies and only provided centrally on a systemic basis by Volkswagen AG in its role as provider of the job portal.
#J-18808-Ljbffr