Marketing Data Protection Analyst

Join to apply for the Marketing Data Protection Analyst role at Entertainity AB

Heathrow is a city within a city. It’s a place where ambition scales and the customer experience is central. As part of a Customer team, you’ll help drive profitability across retail, property, airport transport and passenger services, while supporting a strong commercial strategy and a pioneering agenda for digital, e‑commerce and innovation. You’ll be part of transforming how passengers spend at the airport and improving the services offered to drive growth and excellence.

• Work within the CRM & Data team to support projects involving customer data, ensuring data protection compliance during new processing of data.
• Proactively identify, record and escalated breaches, non‑compliance and privacy risks, and assist the DPIA process across the customer department – including drafting, reviewing and managing DPIAs, DPCAs, LIAs and other required assessments or reports.
• Support the DPO in the deployment of compliance monitoring of processes, including reviews and audits.
• Support the DPO in planning and implementing communications to customer teams and suppliers to raise awareness of data protection and information security obligations and legislative changes.
• Act as the first point of contact for customer data protection queries from the customer contact centre, assisting with data subject access requests (DSARs).
• Review existing and new agreements, working with Procurement and Legal teams to ensure appropriate data protection clauses are included.
• Draft, review and manage the Privacy Notice for Customer.

• Degree or data and legal qualifications.
• Good knowledge of GDPR legislation and other data privacy and processing standards and frameworks.
• At least 3 years’ experience working in Data Protection.
• Excellent interpersonal skills, able to build positive relationships with internal colleagues and external partners.
• Exceptional attention to detail, accuracy and organisational efficiency.
• Experience using the MS Office suite (Outlook, Word, Excel, PowerPoint, Salesforce).

Heathrow is an iconic airport that offers a world of fresh possibilities and exciting career prospects. We welcome millions of passengers every day while leading global sustainability efforts. Our work environment encourages learning, authenticity and personal growth, supporting you to achieve ambitions you might never have imagined.

We offer competitive salaries, performance‑based bonuses, Share in Success Bonus plans, generous annual leave, market‑leading pensions, family‑friendly policies, private health insurance and well‑being tools. Learning and development opportunities are also available to support a fulfilling career journey.

Our hybrid working approach allows some roles to work from home for an average of two days a week. Working arrangements vary by team and will be confirmed during the recruitment process. You must be based in the UK and within a commutable distance to Heathrow.

Heathrow’s Sustainable Travel Guide provides easy and sustainable travel options for everyone.

As an equal opportunities employer, we encourage applications from all. Diversity strengthens our talent and we celebrate individuality, welcoming people from all corners of the globe every day.

Join Heathrow and discover unlimited opportunities to make a difference. Apply now.