Sales Operations Leader

Sales Operations Leader

Candex, Miami, FL

Candex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech‑based solution makes purchasing fast and easy for enterprise buyers. Recognized in the Procure Tech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large companies around the globe.

Candex is seeking a Sales Operations Leader to join our expanding sales team. In this pivotal role, you will enhance our sales processes, systems, and tools to improve efficiency and effectiveness. You’ll lead new projects and work closely with the VP of Sales, leadership of our Customer Success teams, and teams in marketing & finance to ensure alignment and drive performance.

This position is based on the East Coast, US.

• Design & improve reporting on sales & account performance
• Monitor and analyze sales metrics and KPIs to identify areas for improvement and drive data‑driven decision‑making.
• Manage and optimize the sales tech stack, currently including Zoho CRM, sales automation tools, and analytics platforms.
• Research, design, and implement relevant GTM tools, including, but not limited to, AI‑based tools
• Collaborate with VP of Sales to manage the sales pipeline
• Develop robust sales forecasts, alongside Finance
• Ensure accurate and timely reporting of sales performance and provide insights to senior management.
• Collaborate with finance to manage sales incentives, commission plans, and sales budgeting.

• Bachelor's degree in Business Administration, Finance, or a related field.
• 4+ years of professional experience, including sales operations, preferably within a B2B SaaS environment.
• Experience utilizing and/or implementing GTM AI‑based tools is a plus.
• Strong understanding of CRM systems and sales automation tools, experience with Zoho CRM is a plus.

• Excellent analytical skills with the ability to interpret data and provide actionable insights.
• Ability to turn feedback and ideas into actionable projects
• Excellent stakeholder management skills
• Ability to operate when problems are ambiguous
• Humble approach to work where you can span from large strategic tasks to also day‑to‑day operational fixes
• Advanced Excel skills.
• Exceptional organizational and project management skills.
• Strong written and verbal communication skills.
• Ability to move projects forward and thrive in a fast‑paced, dynamic environment.

• We are humble, hungry, intelligent and collaborative. Work alongside teammates who value curiosity, kindness, and shared success.
• Competitive Compensation – Earn a salary and benefits that reflect your skills and impact.
• Parental Leave – Take meaningful time to bond with your growing family.
• Flexible Work Environment – Balance life and work with adaptable schedules.
• Global Team + Mindset – Join a diverse, international team that thinks beyond borders.
• Home Office Setup – Get the gear and support you need to work comfortably from anywhere.
• Professional Development – Grow your skills with training and learning sessions.
• Internal Mobility – Explore new global roles and career paths without leaving the company.
• Team Outings – Connect and celebrate with colleagues through regular social events.