Departmental Analyst -P11 - Data Support Analyst

Who We Are

The Department of Technology, Management and Budget (DTMB) supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems. This position is with the Office of Retirement Services (ORS) area of DTMB.

We are looking for a person who understands the value of public service and wants to help us meet the needs of our citizens. Above all, we are looking for someone that is passionate about customer service and being a leader. This person needs to be an excellent communicator, meaning you can effectively give oral and written reports, and prepare clear and concise documentation both verbally and electronically.

Needs to have a team-oriented mindset, able to embrace diversity and be capable of establishing and maintaining effective relationships with a wide range of professionals. Must be organized, with good time management skills and know the importance of a timeline. We want someone who is reliable, honest and who keeps their commitments to colleagues and clients. We need someone who can seek effective solutions to help resolve problems in a timely manner.

This position will facilitate the coordination and management of ORS application mi Account changes required by Process Support and other ORS business processes. This work includes opening requests and ensuring that the appropriate steps of the application support process are followed for each item. This position will be responsible for defining and documenting business requirements for application changes needed for ongoing operations.

This position will analyze performance of business and administrative activities for the Office of Retirement Services and Process Support as assigned using statistical analysis and data query tools. Develop processes to improve data quality and find existing data issues and resolve them through a standardized and repeatable process. Analyze existing processes and services and identify potential process improvements that will improve service quality to ORS’ customers.

Participate in defining requirements, the development, testing, and implementation of complex data applications (work processing systems) for the multiple retirement systems. Develop and implement data analytics and inventory management reporting tools to support a hybrid-working environment. Create queries and ad hoc reports as well as provide support to other staff in the office for data query and ad hoc reporting through training or assistance in query development.

The office location is Lansing, MI. The State of Michigan is not able to offer employment to out-of-state applicants that do not plan to relocate. The Department of Technology Management and Budget currently offers a hybrid work option which requires two days working on-site at the official work location and three days of remote work per week.

The State of Michigan offers a competitive work experience that includes a tuition reduction program at several key higher education institutes if you would like to advance your education, good benefits, access to professional development training, excellent vacation and sick time policies and an ability to successfully juggle your work and family life. We would like the opportunity to share with you more about the benefits of working for the state and joining the State of Michigan employee family if you are interested.

If you are a self‑motivated person who wants a challenge and to work in a high‑paced environment, we are really interested in hearing from you. Please consider sending in your application today.

Online application must contain detailed work experience. It will be used as the primary source for the review of your qualifications. For more information about this posting, please review the position duties listed in the provided…