Senior Manager, Product Analytics; R13648 Remote

Senior Manager, Product Analytics (R13648)

Remote - US

Oportun (Nasdaq: OPRT) is a mission‑driven fintech that empowers members to achieve their financial goals with intelligent borrowing, savings, and budgeting capabilities. Since inception, Oportun has provided more than $19.7 billion in responsible and affordable credit, saved members more than $2.4 billion in interest and fees, and helped them save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.

Oportun fosters a diverse, equitable and inclusive culture where employees feel a sense of belonging and are encouraged to share perspectives. This culture is directly connected to our performance and our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture this culture through our employee resource groups.

The Product Analytics team is looking for a Senior Manager, Product Analytics who will play a critical role in driving the growth of our personal loans business and product strategy. Sitting at the intersection of product, risk, and business insights, the team analyzes and optimizes new product features, and drives the omni‑channel strategy across our channels. In this role, you will leverage multiple data sources, develop a deep understanding of our products, and practice analytical rigor to make product feature recommendations that improve customer experience, conversion within the acquisition funnel, and control risk & fraud.

The right candidate will demonstrate curiosity, a fierce dedication to accuracy and excellence, and a knack for solving complex problems with innovative, simple solutions.

• Data Analysis
  :
  Perform in-depth data analysis to identify trends, opportunities, and areas for improvement related to Oportun’s financial products.
• Market Research
  :
  Stay updated on industry trends and customer needs, providing insights and recommendations for product enhancements.
• Product Development
  :
  Collaborate with product managers, engineers, and designers to contribute to the development and improvement of financial products.
• A/B Testing
  :
  Plan, execute, and analyze A/B tests to evaluate the performance of product changes and optimize features.
• Customer Insights
  :
  Leverage customer feedback, surveys, and research to understand user behavior, preferences, and pain points.
• Leadership
  :
  Coach and groom Product Analysts in driving analyses and managing stakeholders.
• Reporting
  :
  Create and maintain detailed reports and dashboards to track product performance and KPIs.
• Competitive Analysis
  :
  Analyze competitors’ products and strategies to identify opportunities for Oportun’s product differentiation.
• Cross‑Functional Collaboration
  :
  Work closely with marketing, compliance, and operations to align product strategies with business goals.
• Documentation
  :
  Document findings, insights, and recommendations for product enhancements and communicate them effectively to stakeholders.

• Bachelor’s degree in a relevant field (e.g., Business, Economics, Statistics, Data Science).
• 8+ years of experience working as a business/product analyst.
• Strong analytical skills with the ability to use data to drive strategic decision‑making.
• Proficiency in data analysis tools and languages (e.g., SQL, Python, R) and data visualization tools (e.g., Tableau, Domo, Power BI).
• Excellent communication and presentation skills to convey complex data insights to both technical and non‑technical stakeholders.
• Strong problem‑solving skills and the ability to work collaboratively in a cross‑functional team environment.
• Knowledge of A/B testing and user experience (UX) principles is a plus.
• Familiarity with financial products and services is a huge plus.

The U.S. base salary range for this full‑time position is $124,200 – $233,900.

We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status, or any other category protected by the laws or regulations in the locations where we operate.