Product Compliance Specialist - General Insurance

Product Compliance Specialist - General Insurance

A new transformational adventure awaits you…

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let’s create a brighter future together, let’s make a difference

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

The Product Compliance Specialist plays a vital role in safeguarding the integrity of Zurich’s product offerings, with a strong focus on compliance with regulatory requirements, particularly around Design and Distribution Obligations (DDO). This position is responsible for implementing, maintaining, and continuously improving Zurich’s product governance frameworks to ensure they meet both external regulations and internal standards.

A key aspect of the role involves proactively identifying and analysing how evolving regulatory requirements impact Zurich’s broad range of general insurance products. The Product Compliance Specialist oversees compliance processes, such as Target Market Determination (TMD) assessments, and ensures records are kept accurately to support these activities.

Data gathering and analysis are central to the role, supporting both regulatory compliance and ongoing enhancement of governance frameworks. The Product Compliance Specialist is also tasked with creating, maintaining, and regularly reviewing governance‑related policy and process documentation to ensure clarity and effectiveness.

In addition, the role includes preparing and leading regular meetings to monitor product outcomes, providing actionable recommendations, and supporting product initiatives with a strong governance perspective. Collaboration is essential, as the Product Compliance Specialist works closely with colleagues across Zurich and with external partners to promote robust governance practices throughout the organisation.

Important to your success - let's grow together

• At least 3 years’ relevant experience in general insurance regulation or a related field with a solid understanding of general insurance products and distribution channels.
• Background in financial services, regulatory, or similar sectors, with experience implementing reforms like RG274.
• Hands‑on experience implementing and managing Design and Distribution Obligations (DDO), ideally within general insurance.
• Strong relationship and stakeholder management skills; able to navigate complex tasks independently.
• Comfortable with challenge and ambiguity; driven to maintain product integrity.
• Strategic thinker with a track record of influencing stakeholders.
• Proven commitment to continuous improvement and adopting new work practices.
• Skilled in data analysis to identify trends affecting consumer outcomes and product performance.
• Excellent written communication skills, including drafting governance frameworks and guidelines.

Belong. Zurich is here to support you

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing.
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full‑time employees.
• Access programs to stay…