Business Professional - Business Analyst

Position: BUSINESS PROFESSIONAL - BUSINESS ANALYST I
Job Title:
BUSINESS PROFESSIONAL - BUSINESS ANALYST I

Location:
Kinder Morgan Building - Houston, TX 77002 (hybrid, so must be local)

Contract: 12+ months (Possible Extension)

Requirements specific to this role:

- Able to work an 8 to 5, or 9 to 6 schedule M-F (position will be a hybrid of remote and in-office)

- Home office space with limited distractions (including office equipment - monitors, keyboard, mouse, headset, web-cam)

- Experienced with CRM systems, Microsoft Office programs like Excel/Word, SQL (preferred but not required)

- Strong written/verbal communication skills

- Ability to work with teammates and autonomously

- Keen attention to detail

- Intermediate or advanced analysis/critical thinking skills

- Experience with issue resolution

- Strong time management/prioritization skills (work is fast paced and highly time sensitive)

- Adaptable to processes or systems changes

- Able to provide a positive service experience to internal stakeholders (the role is internal/Ops and not customer facing)

- General:
Takes initiative, flexible, willing, positive attitude

Notes from previous call with manager:

- This role is hybrid with up to 1-2 days in the office each week, so candidates must be locaL

- Looking for an analyst to join the C&I Billing team

- Will be addressing internal/external customer inquiries

- Must have proficient experience with Office programs and preferred to have experience with SQL and PowerBI

- Preferred that they have retail energy experience, energy experience or experience with EDI Transactions

- Education:

Bachelors or a combined total of 4+ years of post grad education and experience

- Professional written and verbal communication

- Customer Service Orientation

- Keen attention to detail
- Must be able to work independently, be organized, have experience resolving issues and be adaptable to organizational/systemic changes