Sr. Operations Administrator, Remote

Sr. Contract Operations Administrator, Remote

Join to apply for the Sr. Contract Operations Administrator, Remote role at Aledade, Inc.

As a Sr. Contracts Operations Administrator at Aledade, you will play a pivotal role in supporting our Growth and Performance Teams by managing the end‑to‑end contracting process. You’ll work closely with cross‑functional teams, including Salesforce and Legal, to ensure our systems are optimized for seamless contract management and execution. Your expertise will help drive the smooth integration of custom contract language in Ironclad and ensure that all agreements align with Aledade’s strategic goals.

This is a unique opportunity to influence key business operations, streamline processes, and contribute directly to Aledade’s continued growth and success.

We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the US or be based from Bethesda, MD office.

• Oversee creation and maintenance of contract records, data integrity, workflows, templates and playbooks within Ironclad and Salesforce, collaborating with Legal as needed.
• Assist with time sensitive redline requests, amendments, and contract‑related inquiries while ensuring smooth communication with stakeholders and timely approvals.
• Anticipate and resolve roadblocks in the contracting process, ensuring projects stay on track and deliverables are met.
• Provide input on process improvements to enhance the CLM tool, applying past experiences to improve efficiency and effectiveness.
• Engage in cross‑functional meetings to stay informed on organizational changes impacting contracts and Contracting Ops.

• BA or BS required
• 5+ years progressive working experience
• Prior experience configuring and working with a CLM tool, ideally Ironclad integrated with a CRM platform, such as Salesforce.
• Prior experience working in Salesforce
• Prior paralegal or contracting experience
• Demonstrated project management skills, highly organized, attention to detail
• Ability to meet deadlines while managing a substantial workload in a fast‑paced environment
• Self‑motivated to work independently to deliver positive business results.

• Experience in value‑based programs and contract language
• Experience using Google Suite of tools.
• Ironclad certification or training

• Sitting for prolonged periods of time. Extensive use of computers and keyboard.

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value‑based care. Additionally, by creating value‑based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee‑for‑service model.

Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy.

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open‑mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

Flexible work schedules and the ability to work remotely are available for many roles.
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners.
Robust time‑off plan (21 days of PTO in your first year).
Two paid volunteer days and 11 paid holidays.
12 weeks paid parental leave for all new parents.
Six weeks paid sabbatical after six years of service.
Educational Assistant Program and Clinical Employee Reimbursement Program.
401(k) with up to 4% match.
Stock options.
And much more!

Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy …), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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