Marketing and Business Development Coordinator – Programs and Operations

Marketing and Business Development Coordinator – Programs and Operations

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Job Title

Marketing and Business Development Coordinator – Programs and Operations

Department

Marketing and Business Development

Office Location

Birmingham

Reports To

Marketing and Business Development Program Managers & Head of Marketing and Business Development

Working Hours

35 hours per week, 9:30am to 5:30pm (additional hours may be required). We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office; please contact a member of the recruitment team to discuss further.

Firm Description

Hogan Lovells is one of the leading global law firms. Our distinctive market position is founded on our exceptional breadth of practice, deep industry knowledge, and a ‘one team’ global approach. Formed through the combination of two top international law firms, Hogan Lovells has over 40 offices worldwide and is well positioned to provide excellent business‑oriented advice to our clients locally and internationally.

Department Description

Our Marketing and Business Development (M&BD) team supports the firm on a wide range of business development, marketing, and client relationship management activities. The team is divided into several key areas:
Practice M&BD, Clients and Sectors, Pitches and Pursuits, Corporate Communications (public relations, brand, design, events, and digital), and campaigns and projects.

Role Overview

This role will be aligned with the Office of the CMO and support a range of M&BD programs and operations. The principal focus will be on supporting the global New Business Award Program (NBAP) and Hogan Lovells Connect.

New Business Award Program

• Manage all program file‑sharing databases, application trackers, financial calculators, applicant and stakeholder communications and templates, and list of global stakeholder contacts.
• Manage and test technology platforms to streamline internal communications processes.
• Manage and maintain the internal web page, including all global policies, FAQs, and internal communications.
• Conduct research and prepare weekly status updates, including application recommendations for NBAP core team approval.
• Contribute suggestions for process improvements to workflows, systems, and program communication cascade.

Communications

• Support the coordination, analysis, and drafting of NBAP application approval and award communications with Program Managers, NBAP core team, applicants, key decision makers, and internal stakeholders.
• Prepare new application summaries and lead application review calls with the NBAP core team.
• Support NBAP profile‑raising opportunities (e.g., information sessions, town halls, webinars, etc.) in collaboration with NBAP core team.
• Support internal communications and draft win stories to promote the program.

Financial Analysis and Reporting

• Maintain and evaluate matter financials for all applications and manage monthly and quarterly budgets.
• Monitor applications for changes to eligibility and report updates to Program Managers.
• Prepare monthly program status reports for the Project Team and firm leadership.
• Support ad hoc financial requests and work with Program Manager as needed.

Hogan Lovells Connect Program

• Manage day‑to‑day updates and tracking of internal Connect database, ensuring activity is regularly captured and recorded.
• Update trackers with work and opportunities referred to/from Connect Firms.
• Assist with arranging and recording regular reviews of relationships and feedback.

• Support the coordination of drafting and formatting of regular communications to Connect Firms.
• Assist with identifying and sharing of relevant thought leadership.
• Support in profile‑raising activities across internal and external communications, including newsletters and updates.
• Ar…