Customer Success Manager
Remote / Online - Candidates ideally in
Coos Bay, Coos County, Oregon, 97458, USA
Listed on 2026-01-12
Coos Bay, Coos County, Oregon, 97458, USA
Listing for:
McKesson
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Business
Business Development, Client Relationship Manager, Customer Success Mgr./ CSM -
Sales
Business Development, Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Employer Industry: Healthcare Services
Why consider this job opportunity:- Salary up to $32.31 per hour
- Opportunity for career advancement and growth within the organization
- Flexible remote work environment with minimal travel required (up to 25%)
- Supportive role in enhancing customer experience and satisfaction
- Participation in training and educational initiatives to develop skills
- Competitive compensation package with potential bonuses and long-term incentives
- Collaborate with remote and outside sales to grow and retain business while providing feedback on customer activity
- Serve as the primary point of contact for day-to-day customer needs, ensuring issues are resolved promptly
- Build and maintain knowledge of the marketplace, physician practice dynamics, and customer concerns
- Provide customer training and deliver reports on purchases and GPO
- Update customer demographic information in SFDC and monitor customer engagement
- Typically requires 3+ years of related experience
- Minimum 1+ years of experience in account management, sales, or customer care
- Intermediate proficiency in Excel, including spreadsheets, formulas, and data analysis
- Strong problem-solving skills with the ability to analyze complex issues and implement solutions
- Proficient in Microsoft Office programs
- Experience in healthcare distribution, GPO, Community Oncology, and industry trends
- Familiarity with pharmaceutical products and the buy-and-bill model
- Experience with SAP and or CRM software
- Proactive and strategic mindset to anticipate issues
- Strong interpersonal and resource management skills
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