Associate Director, Client Coverage Group

Why work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you!

• This role offers a strong foundation for those pursuing a career in account management or analyst relations, providing exposure to the many facets of working with both internal stakeholders and wealth intermediary client firms.

• Complete client requests both internally and externally, including but not limited to monthly/quarterly client reporting, data information, thought leadership resources, product information, and webinar notices.

• Manage the team’s internal database, keeping it updated with client reports, communications, and updates on firm information, availability, and policies.

• Collaborate with Distribution Strategy & Analytics regarding KPI and SAP dashboards to ensure data accuracy for senior leadership and client use.

• Work with Distribution Strategy & Analytics to leverage data packs and collaborate with Client Coverage Group members in developing strategic opportunistic lists for the North America Client Group’s Strategic Account Program and other clients.

• Support various sponsored events in which Janus Henderson participates with home offices, securing speakers, content, and delivering client requests for content.

• Partner with Marketing on current JHI initiatives such as webinar invites, firm‑specific marketing campaigns, monthly newsletters, and social live events, and employ these with clients.

• Assist with onboarding new clients and updating existing ones by utilizing internal systems, platforms, and resources, ensuring requests are completed from start to finish.

• Accountable for adopting company CRM and other technology for client strategic planning, pipeline management, interaction tracking, and sharing of data with key stakeholders.

• Remain accountable for alignment to Client Coverage Group KPI’s.

• Work in collaboration with Executive Directors, Directors, and Sr. Associate relationship managers on the Client Coverage team to facilitate external and internal client requests and ensure a positive client experience.

  What to expect when you join our firm

• Hybrid working environment with a minimum 3 days in office a week required

• Generous Holiday policies

• Paid volunteer time to step away from your desk and into the community

• Support to grow through professional development courses, tuition/qualification reimbursement and more

• Maternal/paternal leave benefits and family services

• Complimentary subscription to Headspace – the mindfulness app

• Corporate membership to Class Pass and other health and well‑being benefits

• Unique employee events and programs including a 14er challenge

• Complimentary beverages, snacks and all employee Happy Hours

  Must have skills

• Experience:
  
  Minimum 2 years of account management experience preferred

  Education:
  
  Bachelor’s Degree or equivalent experience required

  FINRA Licensed:
  Series 7 and 63 licenses preferred or must be complete within 6 months of start date

  Financial Acumen:
  Understanding of financial markets, investment products, asset allocation, and asset management

  Sales
  
  Skills:
  
  Ability to develop and maintain relationships with national accounts, which include large wealth intermediaries such as independent broker‑dealers, wirehouses, custodians, TAMPs, and RIAs. Skills in negotiation and persuasion are also important

  Communication
  
  Skills:
  
  Strong verbal and written communication skills

  Analytical
  
  Skills:
  
  Ability to analyze market trends, sales trends, and client needs to assist in developing strategic recommendations for the Client Coverage Group

  Project…