Account Coordinator

This full-time position offers a salary of $50,000.00 a year plus full benefits – and opportunity for growth as the company expands.

Please note:
It’s required that candidates are local to the Atlanta area. However, remote work is completely flexible. Many employees are working remotely, but everyone has the option to utilize the office as they need/prefer.

This position provides an opportunity to join a culturally laid-back (but very busy!) digital marketing company. We’re looking for a resourceful, strategic, problem‑solving, kick‑ass self‑starter with a strong work ethic to join the Account Management team.

The ideal candidate is naturally curious, highly deliberate, and detail-oriented, thriving in independent and team environments, and eager to build long, trusting relationships with our clients. Personal accountability and drive are essential, as is the ability to balance freedom with responsibility.

As a member of the Account Management team, you’ll focus on delivering results that matter to our clients and repping their goals within the Agency. As an Account Coordinator, you will work closely with your Account Manager to achieve account success and client satisfaction.

This role offers endless opportunities for growth — yes, really! We believe strongly in promoting from within, and as we grow, the opportunities to grow with us are equally expansive. At Brain Bytes, hard work and excellent output blossom into rapid career growth.

If you want to learn, grow, work hard, and become a digital marketing expert, Brain Bytes Creative is an incredible place to start.

At Brain Bytes Creative, we empower employees to build and shape the agency, own and drive meaningful results, and create a better future for themselves and our clients. We offer competitive pay and encourage our team to explore their interests, travel, and have fun together, both at and outside of work. Teamwork is infused into everything we do, and we value sharing the mental load while embracing our core values of freedom: freedom to be ourselves, to work in a way that suits us, to try new things, and to take big risks – even if that means failing spectacularly.

But with that freedom comes significant responsibility — to succeed at Brain Bytes, you must have an entrepreneurial mindset and work hard AF.

• Support the Account Management team by assisting assigned Account Managers with new client intake, task and deliverable coordination, and general communication activities.
• Ensure smooth project and retainer workflows through organization and collaboration, serving as a key point of support between internal and external teams.
• Develop a strong understanding of Brain Bytes Creative’s processes, tools, and client needs to proactively anticipate the needs of the Account Management team.

Client service:

• Provide general communication and coordination support for all new-client intake processes, including asset gathering, meeting scheduling, and follow-ups.
• Begin learning and understanding clients’ industries, preferences, and workflows to better support your assigned Account Manager(s).
• Assist in creating and maintaining client preferences and organizational materials, such as reference sheets, branding documentation, G‑Drive folders, etc.

Account & project coordination:

• Prepare and distribute agendas and meeting notes for both internal and client‑facing meetings, ensuring key action items are clearly communicated.
• Support day‑to‑day problem‑solving for shifts in asset collection, activities, or timelines across client projects.
• Manage and track basic tasks and milestones within our project management software, Teamwork, ensuring progress is documented and shared with relevant stakeholders.
• Provide QA and delivery support for standard client deliverables.
• Maintain and organize internal records, including documents, spreadsheets, files, and shared drives, ensuring they are up‑to‑date and easily accessible.
• Pursue professional development through certifications and training in digital marketing basics (e.g., Google Analytics, Google Ads, etc.)
• Provide basic administrative support to assigned Account Manager(s) as needed.
• Contri…