Partner Program Manager, Sell Track

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Partner Program Manager, Sell Track is responsible for designing, scaling, and optimizing global partner programs that support and grow Docu Sign’s reseller and distributor ecosystems. This role focuses heavily on building high-impact program frameworks—including incentives, benefits, enablement, and performance structures that drive partner activation, profitability, and sustained revenue growth.

Acting as a strategic connector between partner strategy and field execution, this individual works cross-functionally with product, sales, marketing, operations, finance, and enablement teams to deliver programs that solve partner needs and accelerate sell-through. The role leverages AI-driven insights, analytics, and automation to evolve incentive models, improve partner experience, and deliver measurable business value.

This is an individual contributor role reporting to Senior Director, Partner Programs and Success.

Responsibility

• Own the strategy, design, and execution of the Sell Track, focused on partners who resell, distribute, and transact Docu Sign offerings
• Define the partner journey including lifecycle phases, competency requirements, incentives, and benefits—ensuring it aligns with reseller and distributor business models
• Integrate AI-enabled insights to identify opportunities for growth, scale, and partner performance optimization
• Build and maintain scalable global partner programs across the full partner lifecycle: recruitment, onboarding, enablement, incentives, benefits management, compliance, and performance tracking
• Develop incentive structures (rebates, MDF, accelerators, and performance-based benefits) that drive reseller and distributor engagement and revenue outcomes
• Embed AI-driven enablement, automation, and analytics as foundational elements of program delivery
• Establish program governance models, KPIs, and scorecards to monitor partner performance and incentive ROI
• Utilize analytics and AI forecasting to evaluate program health, partner profitability, and the effectiveness of incentives, making iterative improvements based on data-driven insights
• Partner with operations and analytics teams to create scalable, automated partner workflows for incentives, deal management, and program compliance
• Ensure partner programs are measurable, efficient, and tightly aligned to global GTM and revenue objectives
• Collaborate with channel leaders, alliances teams, marketing, product, finance, legal, enablement, and operations to bring programs to market and ensure seamless execution
• Lead cross-functional initiatives that enhance partner experience, streamline incentive operations, and reinforce partner value
• Develop executive-level reports, dashboards, and presentations using AI-enhanced visualization tools to inform senior leadership and influence strategic decisions
• Communicate program performance, partner outcomes, and incentive impact clearly and confidently
• Define and optimize the end-to-end partner experience for resellers and distributors
• Use AI-enabled personalization, improved partner portal functionality, and scalable digital engagement to enhance partner satisfaction and program adoption

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the…