Tuition Billing Partner

• Invoicing & Payments: Generate and distribute weekly/monthly invoices and efficiently process various forms of payments.
• Accounts Receivable: Track account balances, identify overdue payments, and conduct proactive follow-up on late accounts.
• Billing Support: Provide prompt, clear, and professional billing assistance and answers to inquiries from families.
• Agency / Subsidy Billing: Responsible for processing and collection of government program reimbursements.
• Leadership: Ability to train, coach and engage Tuition Specialist(s) in a remote environment.

Qualifications:

• Minimum of 1 year demonstrated, hands-on experience with the Pro Care childcare management system is critical.
• Must have experience with agency / subsidy billing (preferred states: TN, OH, KY, GA, FL, MD, SC)
• Highly detail-oriented with a strong commitment to accuracy in financial data.
• Exceptional organizational skills, capable of managing multiple tasks and deadlines effectively.
• Strong verbal and written communication skills for clear and professional interactions.
• Excellent customer service abilities with a patient and helpful approach to family inquiries.
• Ability to work independently and remotely with a high degree of self-motivation and accountability.
• Proficiency in Microsoft Office Products (Excel, Outlook, Word, Power point) with strong computer skills and standard office software.

Preferred:

Bilingual (English/Spanish), preferred but not required.

Why Join Us?

Otter Learning is the fastest growing company in early education. Our mission is to Be Safe, Be Kind and Grow Together.

Our promise to you:

We take pride in our work and that includes our Team. Without you, we could not provide the high level of care we are known for! To ensure you have the support you need to focus on the important job of developing our children we promise to provide:

• Competitive pay
• Health, Dental, Vision, Vol Life, LTD, STD and more
• Paid time off
• Paid holidays
• Referral Bonus
• In-house training and educational assistance
• Mobility Bonus if you work at another location
• Tuition discount for your own children

Pay: $40,000-$60,000 yearly based on education and experience.

This is a fully remote position and will report to the VP of Administration.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.