Home-Based E-Commerce Operations Manager

Location: California
** Number of Openings:
** 1
* * Home-Based E-Commerce Operations Manager
** to support our U.S.

-based client in the promotional products industry. In this role, you’ll oversee Shopify integrations, 3PL partner coordination, and end-to-end order management. If you thrive on solving operational challenges, streamlining fulfillment, and leveraging technology to improve efficiency, we’d love to hear from you.
** REQUIRED CORE COMPETENCIES
*** Set up and manage integrations between Shopify and multiple 3PLs (currently ~8 providers worldwide).
* Ensure products, SKUs, and inventory levels are accurately linked and synced across Shopify and 3PL systems.
* Validate that tracking numbers and fulfillment updates from 3PLs are consistently pushed into Shopify.
* Maintain logins and system knowledge for multiple 3PL portals, understanding each partner’s specific requirements and workflows.
* Oversee receiving processes with 3PLs, ensuring inbound shipments from suppliers meet labeling, carton, and pallet requirements.
* Support product setup within each 3PL system to ensure readiness for fulfillment.
*
* Education:

** Bachelor's degree in Marketing, Communications, and Business Administration, or any related field.  
*
* Experience:

** 3-5 years of experience in e-commerce operations, supply chain coordination, or a fulfillment-heavy role.
** Language Proficiency:
** Strong verbal, written, and English communication skills. Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.

- ** Technical

Skills:

*
* * Proficient in
** Microsoft Office** (Word, Excel, Outlook, PowerPoint).  
* Strong knowledge of
** Shopify
* * order management, product linking, and app integrations.  
* Advanced ability in
** Google Sheets
** for exports, data cleaning, and reformatting; ability to troubleshoot data syncing issues between systems  
* Proven experience working with multiple 3PLs, including product setup, inbound receiving, order syncing, and tracking management.
** WHAT WE OFFER**
* ** Salary Range:
** PHP 40,000 – 43,000
* ** Industry:
** Promotional
* ** Job Type:
** Full-time
* *
* Work Shift:

** 8:00 AM – 5:00 PM EST (USA)
* ** Workdays:
** Monday through Friday (USA)
** BENEFITS OF WORKING WITH US**
* **** Industry-leading salary packages
* Permanent work-from-home setup
* Company equipment provided
* Internet stipends upon regularization
* HMO Coverage
* PTO credits and service incentive leaves
* Major spring and winter company live events
* Monthly employee appreciation virtual events
* Company-provided career skills training courses
* A company culture focused on your personal and professional growth
** WHO WE ARE
** DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!
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