Commercial Account Manager - Construction & Infrastructure; REMOTE

Overview

Executive Recruiter/Corporate Trainer/CO-Chair Inclusion & Belonging at NFP an AON company

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NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance and has earned the WORK
180 employer endorsement. We are an organization of consultative advisors and problem solvers helping companies and individuals address risk, workforce, wealth management and retirement challenges through a people-first approach. To learn more, please visit:

The Account Manager is responsible for working with Advisors/Client Executives and Account Executives to service client accounts. The role requires supporting day-to-day account management for a specific set of clients, with extensive verbal, electronic and written communications. The Account Manager I will work with senior team members to manage renewal and marketing processes and prepare materials for presentations and communications. This role begins with learning to manage a book of business under senior direction and developing relationships with clients and carrier contacts to deliver services proactively and efficiently.

Supervision and direction from more senior team members are required as the individual learns to manage clients from start to finish.

• Preparing pre-renewal presentations for internal strategy sessions
• Presenting pre-renewal presentations to clients with Account Executives
• Collecting renewal information from clients and preparing submissions for annual renewal policies
• Working with senior team members to send requests for proposals to applicable insurance carriers
• Negotiating the insurance renewal with multiple carriers
• Reviewing quotes against submissions, current coverage, and alternative options
• Preparing and presenting insurance proposals to clients
• Reviewing policies to ensure accuracy
• Creating and maintaining client files in accordance with office procedures and agency management system records
• Tracking ongoing account activities and facilitating regular update calls with the client
• Tracking and updating bordereaux for blanket policies (e.g., Builders Risk, Wrap Up)
• Reviewing contracts and providing thorough contract reviews to clients, coordinating with owners insurance advisor if necessary
• Working with Account Coordinator or Resource Team to issue certificates and invoices
• Conducting marketing exercises for bids/tenders outside of annual programs
• Presenting updates on claims to clients
• Assisting with billing questions from clients and insurance carrier personnel with Accounting support when necessary

• Highly organized with excellent verbal and written communication skills
• Self-confident to make sound independent decisions
• Ability to interact with a variety of people and work effectively in a team or autonomously
• Calm, courteous and professional demeanor
• Customer-focused with ability to establish and maintain relationships
• Intermediate level of experience in Microsoft Word, Excel and Outlook
• Ability to prioritize multiple tasks to meet deadlines
• Ability to read, analyze and reconcile financial reports
• Strong analytical and problem-solving skills
• Attention to detail, decisive, and capable of resolving problems
• Flexibility to adapt to changing priorities, deadlines and technology

• Associates degree (or equivalent); BA/BS preferred
• More than 3 years’ client service and/or industry and product experience

• Appropriately licensed or ability to obtain licensing if required

We offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. The base salary range for this position is $47,000.00 – $86,000.00 and will be determined by factors including experience, credentials, education, certifications, skill level, scope of the position, and geographic location. In addition to base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together! NFP is an inclusive Equal Employment Opportunity employer.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  General Business, Other, and Administrative
• Industries:
  Insurance

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Note:

This description reflects the essential duties and requirements for the role and may be subject to change. No longer accepting applications is not indicated in this refined description.