Solutions Manager Operations and Continuous Improvement

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Requisition

We are excited to offer a fantastic opportunity for a Permanent Solutions Manager Operations and Continuous Improvement offering remote working with travel and meetings to either our Birmingham or London office.

HOURS OF WORK Monday to Friday, 37.5 Hours a week

Join our vibrant, inclusive community in Complex Facilities working on the development of a compliant, deliverable and bid winning technical solution for the Bid on behalf of the Bid Lead.

You will be part of a team providing, specialist solutions architecture and co-ordinating the design and articulation of compelling, innovative, and effective solutions aligned to our customers' requirements. D emonstrable experience in solution development in Total FM, preferably for public sector contracts

What you will do:

• Develop and shape the contract business plan for a defined area within a contract in line with the contract strategy and working closely with the BD and bid team.
• Development of our understanding of the Client’s service requirement and the service delivery solution
• Preparing for, engaging in and meaningfully contributing to critical bid and solution development workshops.

Finance/Operations:

• Lead, review and challenge to ensure a consistent, challenging but deliverable approach is adopted.
• Interpret data and management information in order to extrapolate performance
• Maximise efficiency and effectiveness, actively sharing best practice and seeking opportunities for service and margin improvement.
• Plan for the efficient management of resources, employees, fleet, suppliers and subcontractors
• Ensure that business imperatives are clearly communicated and understood throughout the team.
• Support and contribute to continuous improvement
• Owning the operational solution, coordinating the contribution of all workstream owners into a coherent high-quality proposition aligned to customer needs
• Development of innovative delivery solutions which optimise both the qualitative and commercial evaluation of our bid
• Supporting the Bid Lead throughout the various stages of the bid. Specifically providing integrated solution support in a timely manner as part of the overall bid process
• Working with the procurement lead to develop and establish the supply chain strategy and confirming that primary supply chain partners are both appropriate for the role, are clear regarding the tasks expected and support the development of a winning bid.
• Working closely with operational teams in the business to draw on their experience, knowledge and reach agreement on the optimal solution design.
• Contributing to the design of Target Operating Models that meet customer needs, Amey business requirements, and align with win strategies.
• Leading the development of the operational organisation structure which is optimised for the delivery of the operational solution.
• Actively engage in the development of the cost model, working closely with the Estimator to develop robust but competitively priced proposals
• Supporting an effective handover to the mobilisation and transition team that explains the solution thoroughly and allows the account team to launch, run, and use the solution that has been designed.

Customer/Market:

• Understand, anticipate and deliver client requirements
• Support and implement a culture of customer centricity
• Support and reflect the ‘One Amey’ culture within the business
• Support a culture of compliance
• Demonstrating an understanding of relevant markets, customers and opportunities, to support the development of customer-focussed, tailored solutions and proposals – Demonstrating (to internal stakeholders) the competitiveness of our solution, how the solution meets customer needs and requirements, and the winnability of the solution against Amey's competitors

Delivering a Winning Bid:

• The development and written articulation of high-quality, tailored, and integrated solutions for identified complex requirements in their solution design
• Contributing to regular solution progress status meetings and updating on individual actions…