Nurse Scheduling Coordinator - EST ; Remote

Overview

Nurse Scheduling Coordinator - EST Working Hours (Remote)

ISTA Personnel Solutions is seeking a Nurse Scheduling Coordinator to join a fast-paced healthcare staffing team. The role involves acting as the vital link between facilities and field staff, managing shift coverage, communicating changes in real time, resolving issues, and building strong relationships with both sides. Expect extensive texting, phone calls, and real-time coordination. This position requires someone who thrives in a high-energy environment, enjoys problem-solving, and excels at communication.

Working hours are US-based (EST), Monday to Friday (15:00–00:00 SAST, subject to daylight saving changes).

Please note:

candidates must have a fixed fibre internet connection with a minimum speed of 25 Mbps (upload and download) for a wired Ethernet setup, and a power backup solution to handle outages.

• Communicate with healthcare staff and facilities to fill open shifts.
• Manage callouts, replacements, and urgent staffing needs.
• Troubleshoot issues quickly and effectively.
• Build strong, professional relationships with staff and facility contacts.
• Maintain accurate shift records and follow up as needed.

• Strong soft skills — excellent written and verbal communication
• Ability to multitask, stay calm under pressure, and work in a fast-paced environment
• Confident decision-maker with solid logic and reasoning
• Proactive, organized, and a natural problem-solver
• Computer literate (MS Office and Outlook)

• Experience with U.S. long-term care staffing agencies
• Previous experience in healthcare staffing

If you are not contacted within 14 working days, please consider your application unsuccessful.