Virtual Executive Assistant

Overview

Remote Work-at-Home

MCI is a rapidly growing tech-enabled business services company with a strong call center footprint and operations across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across industries including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

We are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities, and contribute to a globally expanding organization.

We are seeking a highly organized, detail-oriented Virtual Executive Assistant to join our remote team. As a Virtual Executive Assistant, you will perform a variety of high-level administrative tasks and support senior-level managers. Responsibilities include managing calendars, making travel arrangements, and preparing expense reports. The ideal candidate should be well-organized, have excellent time management, and be able to act without guidance.

You will contribute to the efficiency of our business by providing personalized and timely support to executive staff.

Hours: Monday to Friday 2pm - 10pm EST;
Saturday and Sunday 10am - 7pm EST.

To be considered, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

• Managing a complicated and busy schedule
• Planning, logistics, and operations support
• Providing comprehensive administrative support
• Coordinating individual and group travel
• Handling confidential and sensitive information with appropriate judgment and discretion
• Providing administrative support in data entry, project assistance, event/meeting planning, filing, mail handling, and processing letters/correspondence
• Organizing meetings and summits from start to finish
• Phone screening, correspondence, document preparation, bill payment, and record keeping
• Running errands as needed
• Creating and maintaining personal action items, to-do lists, and proactive status updates
• Assisting with Chief of Staff level duties and/or Project Management
• Procurement and/or logistics-level duties

Wonder if you are a good fit for this position?

• Proven experience as an Executive Assistant or Personal Assistant (BPO experience preferred)
• Excellent command of English
• Discretion in handling confidential information
• Knowledge of office management systems and procedures
• Proficiency in MS Office (Excel and PowerPoint)
• Excellent time management and prioritization skills
• Attention to detail and problem-solving abilities
• Strong written and verbal communication skills
• Excellent organizational skills and ability to multi-task
• Reliable high-speed internet connection (minimum 20 Mbps)

MCI helps customers address CX and DX challenges with industry-leading solutions and IT services. We provide BPO, staff augmentation, contact center services, and IT hosting. MCI has multiple facilities across the US and internationally and employs 10,000+ people with 150+ client partners across various brands.

At MCI, compensation is based on experience and includes a range of benefits and incentives designed to support and reward team members. Benefits vary by geography but may include PTO, holidays, health coverage, retirement savings, disability and life insurance, supplemental insurance, career growth, paid training, and a collaborative work environment. Casual dress code may apply.

What you can expect:
Paid Time Off, incentives and rewards, health benefits after probationary periods, retirement plans where available, disability and life insurance, and career growth opportunities.

• Must be authorized to work in the country where the job is based.
• Willingness to undergo background and/or security investigations and drug screening where required.

This job operates in a professional office environment; the role is largely sedentary with occasional lifting up to 40 pounds and regular use of a computer and office equipment.

MCI embraces diversity and is committed to equal opportunity in all aspects of employment. We do not discriminate on the basis of age, ancestry, color, gender identity, genetic information, marital status, medical condition, national origin, disability, political affiliation, protected veteran status, race, religion, sex, or sexual orientation, or any other protected characteristic. Reasonable accommodations will be provided to qualified applicants as required by law.

PHYSICAL REQUIREMENTS (duplicate):
This job operates in a professional office environment; the employee will be largely sedentary, using a computer and headset, with potential to move around the office…