Virtual Executive Assistant

Remote Work-at-Home

MCI is a tech-enabled business services company delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across healthcare, retail, government, education, telecom, technology, e-commerce, and financial services. Our contact centers are powered by on-site and remote agents, leveraging technologies to enhance customer journeys, drive scalability and reduce costs. We are committed to fostering an environment where professionals can build meaningful careers and access continuous learning and development opportunities.

We are seeking a highly organized, well-established, and detail-oriented Virtual Executive Assistant to join our remote team. The Executive Assistant will perform high-level administrative tasks in support of our senior-level managers, including calendar management, travel arrangements, and expense reporting. The ideal candidate should be well-organized, have strong time management skills, and be able to act without guidance. You will contribute to the efficiency of our business by providing personalized and timely support to executive members.

• Managing a complicated and busy schedule
• Planning, logistics, and operations support
• Providing comprehensive administrative support
• Coordinating individual and group travel
• Handling confidential and sensitive information with discretion
• Administrative support including data entry, project assistance, event/meeting planning, filing, mail handling, and correspondence
• Organizing meetings and summits from start to finish
• Phone call screening, correspondence and document preparation, bill payment, and record keeping
• Running errands as needed
• Managing personal action items, to-do lists, and proactive status updates
• Comfort with Chief of Staff level duties and/or project management
• Procurement and/or logistics-level duties

• Proven experience as an Executive Assistant or Personal Assistant (BPO experience preferred)
• Excellent command of English
• Discretion in handling confidential information
• Knowledge of office management systems and procedures
• Proficiency in MS Office (Excel and PowerPoint)
• Excellent time management and prioritization skills
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Reliable high-speed internet connection (minimum 20 Mbps)

• Paid Time Off and paid holidays
• Incentives and rewards programs with cash bonuses and prizes
• Comprehensive medical, dental, and vision coverage after a waiting period
• Retirement savings options where available
• Disability, life, and supplemental insurance options
• Career growth with internal promotion opportunities
• Paid training and a collaborative work environment
• Casual dress code and a team-oriented culture

• Must be authorized to work in the country where the job is based

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Offers are contingent on results.
• Must be willing to submit to drug screening. Offers are contingent on results.

MCI is an equal opportunity employer. All aspects of employment are based on merit and qualifications, and employees are treated with dignity and respect. MCI complies with applicable laws regarding discrimination and provides reasonable accommodations where required by law.

This job operates in a professional office environment. The position may require sitting or standing for extended periods and use of a computer and office equipment. Reasonable accommodations will be provided as required by law.