Junior Administrator

Overview

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities? The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it! Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Job Purpose: The Junior Administrator provides administrative and operational support to ensure the smooth running of daily company activities. This role assists with document management, communication, scheduling, and general administrative tasks while supporting the wider team and maintaining efficient processes.

• Administrative Support
  • Provide day-to-day administrative support to the company and team members
  • Prepare spreadsheets, and reports
  • Maintain organized filing systems
  • On-boarding of new clients in sign on software
  • Complete exit processes for ex-clients
  • Assist with internal client marketing activates as required
  • Company offices management
  • ACC system management
• Communication & Frontline Support
  • Respond to general email enquiries
  • Direct enquiries to appropriate team members
• Scheduling & Coordination
  • Assist with scheduling meetings, appointments, and bookings
• Data Entry & Record Management
  • Enter and update information in company databases and systems
  • Maintain accurate records and documentation
  • Ensure files and records are stored according to company procedures
• Office Operations
  • Co-ordinate IRD mail
  • Assist with onboarding administration for new employees
  • Assist with IRD Tax agency management
• Financial Administration Support
  • Support reconciliation tasks
• Team & Project Support
  • Provide administrative assistance to projects and operational tasks
  • Support preparation of reports and documentation for management
• Compliance & Confidentiality
  • Maintain confidentiality of company and client information
  • Follow company policies and administrative procedures

Technical Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Basic data entry and record management skills
• Familiarity with office systems or XPM(Xero) software (preferred)

Organizational Skills

• Strong attention to detail
• Ability to manage multiple tasks and priorities
• Good time management and planning skills

Communication Skills

• Clear written and verbal communication
• Professional phone and email etiquette
• Ability to interact with staff, clients, and external stakeholders

Personal Attributes

• Reliable and proactive
• Willingness to learn and develop new skills
• Team-oriented with a positive attitude
• High level of discretion and professionalism

Qualifications & Experience

• Experience with Xero is an advantage

Hybrid

Day shift

This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, please note that this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria.

Our benefits package is designed for full-time roles. For part-time/project-based roles, some benefits may or may not apply and will be discussed during the interview.

Core Benefits:

• HMO on Day 1 + Free coverage for 2 dependents after 2 years
• Life Insurance
• Government-mandated benefits
• 20 Annual Leave Credits
• 13th-month pay
• Birthday & Bereavement Leave

Onsite/Hybrid Extras:

• Travel Subsidy
• Staff House Accommodation (within certain distance)
• Free Shuttle Service
• Free Lunch & Uniform
• Perfect Attendance Bonus

For All Employees:

• Onboarding Training
• Monthly Engagement Activities
• Birthday Gift & Weekly Treats
• Christmas Hamper & Anniversary Gift
• Opportunity to Travel

Refer a friend and get up to PHP 8,000 via GCash for every successful hire in this role!

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

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