Intake & Scheduling Coordinator

EHM Senior Solutions is excited to welcome a new high energy, friendly, customer focused person as our Intake and Scheduling Coordinator to our Shared Services Home Health Division!

This individual is responsible for managing all aspects of the patient intake process, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, managing the insurance verification and authorization, and scheduling patients with the intake team.

• Handle initial service inquiries from a variety of sources, explain services, mail pamphlets, and assist in coordinating referral information with admissions as well as insurance verification.
• Input new client information into the computer system, ensuring accuracy, and work with the intake team/field staff to determine staff coverage of new patients.
• Follow up on hospitalization.

• Must have intake experience with home healthcare and/or hospice admission.
• Must have experience with medical terminology and customer service.
• Must have experience with EPIC, Allscripts, Wellsky, Kinnser, My Ability, Availity, Outlook, and Excel.
• Ability to work in a fast paced, technical environment.

Half‑time:
Monday, Thursday, & Friday approximately 8:00 am – 4:30 pm with rotating weekends and holidays. This is not a remote/work from home eligible position. However, work from home will be required for rotating weekend on call.