Office Manager

Benefits

• Flexible hybrid work-from-home schedule
• Competitive compensation
• Paid time off
• Mileage reimbursement for work-related trips (excluding office commutes)
• Provided with Mac Book Pro (Jobber, Quick Books, T-Mobile DIGITS, ADP)
• 401(k)
• 401(k) matching
• Career advancement opportunities

North Shire Inc., a landscaping company specializing in landscape maintenance and commercial snow plowing, is seeking a highly organized Office Manager for a hybrid work-from-home role. As the first full-time office employee, you will take over critical administrative tasks from the company president/owner, ensuring smooth and efficient operations. Responsibilities include managing schedules, handling invoices, negotiating with vendors, maintaining office systems, and leveraging field-based CRM tools like Jobber for scheduling, estimating, and invoicing.

The ideal candidate is comfortable answering phones, has expertise in Quick Books, and thrives in a dynamic, home-service-based environment.

• Manage calendars for appointments, meetings, and field operations
• Optimize office processes and implement efficient systems using Jobber and Quick Books
• Pay and record invoices, ensuring accurate general office budget maintenance
• Negotiate contracts and pricing with vendors and service providers
• Collaborate with ADP for payroll, hiring, benefits, and tax form management
• Utilize Jobber to:
  • Apply customer tags and fill custom fields for comprehensive data management
  • Enroll regular mowing customers in autopay for steady cash flow
  • Explore AI Receptionist for after-hours call handling
  • Answer phones and communicate effectively with clients and team members
  • Perform occasional work-related trips (e.g., bank, office supply store, jobsite check-ins) with mileage reimbursement

• High school diploma/GED required; some college preferred
• Proven experience as an Office Manager, preferably in a home-service-based company
• High level of expertise in Quick Books; experience with Jobber or similar field-based CRM is a plus
• General understanding of landscape maintenance, landscape construction, and commercial snow plowing
• Proficient in Microsoft Office, Excel, and Outlook and/or Mac/Google Drive equivalent
• Excellent time management, problem-solving, and attention to detail
• Strong verbal and written communication skills
• Ability to work independently from a home office, requiring:
  • Personal cell phone
  • Dedicated home office/workspace
  • Dependable transportation for occasional office/shop visits
• Comfortable with a wide variety of tasks and applications
• Experience with T-Mobile DIGITS, ADP, or similar VOIP/payroll systems is a plus

• Hybrid role with significant work-from-home flexibility
• Occasional travel to office/shop locations as needed
• Work-related trips (e.g., bank, jobsite check-ins) eligible for mileage reimbursement
• Flexible work from home options available