Administrative Assistant

Starting Salary
: $23.87/hr. at year 1, higher depending on experience

Title
:
Administrative Assistant

Position Type
:
Regular Full-Time (37.5 hours per week), Non-exempt

Location
:
In-office at our Saint Paul, MN main office

The Administrative Assistant provides essential administrative and organizational support to ensure smooth daily operations across the organization. This role supports a variety of tasks—including data entry, and office coordination—while serving as a reliable point of contact for staff, clients, and external partners. The Administrative Assistant maintains accurate records, supports special projects, and helps streamline internal processes by anticipating needs and proactively addressing administrative challenges.

Success in this position requires strong attention to detail, excellent communication and customer-service skills, and the ability to manage multiple priorities in a fast-paced, mission-driven environment.

• The opportunity to make an impact in the community by enhancing opportunities for immigrants and refugees in Minnesota and North Dakota.
• We believe in work-life harmony. This role offers the flexibility to blend remote work with in-office collaboration.

• Paid Time Off – Employee earns 12.5 hours per month during the first 2 years of employment (4 weeks), 15.625 per month in years 2-5 (5 weeks), and 18.75 per month after 5 years (6 weeks). Employees can carry up to 80 hours of unused leave from year to year.
• Earned Sick and Safe Time (ESST):
  In compliance with Minnesota law, ILCM will provide employees with paid sick & safe leave under this policy. All employees will receive eighty (80) hours sick and safe time, or pro-rated upon the commencement of employment. Unused sick and safe time will not be carried over from one calendar year to the next, nor will it be paid out at the end of each year.
• Holiday Leave:
  Most major federal holidays off including the days between Christmas Eve and New Years Day. In addition, ILCM offers one floating holiday and the opportunity to exchange holidays that don’t fall within an employee's religious or cultural background (i.e., alternative holidays).
• Paid Family & Medical Leave:
  In compliance with Minnesota statute. See Handbook and Benefits Guide for more information.

• Medical, dental and vision insurance (with employer contributions)
• Employer-paid life and disability coverage (voluntary life insurance is available at employee cost)
• SIMPLE IRA retirement plan with employer match
• FSA and HSA with employer contributions (HSA is only available for employees enrolled in our HSA medical plan)
• Pet Benefits & Pet Discount Program with employer contributions
• A remote connectivity stipend of $50/month
• Payment for organizational/membership dues
• Training/professional development budget of $500/year

• You will be championing social justice & creating meaningful impact via essential administrative and organizational support of the organization. You will work in a place that values diversity, equity, and belonging. We encourage new ideas, value multiple perspectives, and foster a supportive environment where each role matters.
• We offer competitive and transparent compensation. We aim to ensure that pay, benefits, and career progression reflect your contributions, impact, and market value.
• You will work with a committed organization dedicated to serving and empowering clients. ILCM’s values are grounded in respect for and partnership with our immigrant and refugee clients.

• Coordinate interpretation and translation services by scheduling interpreters, managing payments, and maintaining clear communication between clients, interpreters, accredited representatives, and attorneys.
• Provide basic IT and office-equipment support by assisting staff with troubleshooting internet connectivity, printers, postage meters, and similar office systems.
• Maintain the billing email inbox, ensuring payments are tracked, missing payments are flagged, and issues are routed appropriately.
• Assist with electronic and physical filing systems, ensuring records are organized, up to date, and stored in compliance…