Apprentice Accounts Assistant

Job Title:

Apprentice Accounts Assistant

Location:

Trinity Estates – Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN

Working Hours:

Monday – Friday, 9am–5:15pm

Salary: £15,600 per annum

Trinity Estates is one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally.

Our property professionals are home based and located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises Surveyors, Accountants, Legal professionals, and a large customer support team.

Trinity Estates is part of the Trinity Property Group, an Odevo Group Company.

We value and promote a positive work-life balance. Providing a balanced and enjoyable career is important to us, and we work hard to ensure everyone feels a valued part of our organisation. You will receive a competitive salary that matches your skills and experience, as well as the following benefits:

• 24 days annual leave for work-life balance
• Discounts on shopping and services through Perkbox
• Employee Assistance Programme for confidential support
• Hybrid and flexible work opportunities
• Financial support for personal development
• Opportunities for career growth
• Recognition incentives
• Cycle to Work scheme for a healthy lifestyle
• Employee Referral Scheme for potential bonuses

The Apprentice Accounts Assistant is responsible for providing efficient and effective administrative support to the Finance Team. The role performs a wide variety of functions to fulfil its objectives, whilst ensuring a high level of customer service is delivered both internally and externally.

As part of the requirements of the role, there will be the expectation that you undertake an Accounts (AAT) Apprenticeship. In return, we will support you in developing your skills and knowledge through a combination of hands‑on role activity and study via the training provider.

• Entering Service Charge budget detail and creating on‑account periodic charges
• Managing and invoicing monthly collections on rent accounts
• Monitoring and reconciling the rent bank account on a weekly basis
• Dealing with requests and queries from property managers
• Handling customer queries by telephone and email
• Assisting with other accounts‑related activities where necessary
• Applying balancing charges and credits and issuing demands once year‑end accounts are available
• Ensuring the accounts system is kept up to date and invoices are input correctly
• Processing daily receipts from internet banking into accounting software
• Covering daily banking, customer receipts and processing cheque payments to suppliers as required
• Monthly reconciliation of designated client bank accounts
• Processing supplier payments through the batch BACS payment system, issuing remittances and filing paid invoices
• Providing excellent communication with customers via telephone, email and correspondence
• Supporting additional administrative duties where required

Candidates for this position should have the following skills and qualifications:

• Personable, with the ability to manage challenging supplier interactions while remaining flexible to meet business and client needs
• Naturally inquisitive with the ability to review and improve internal systems and processes
• Strong attention to detail, with the ability to make informed decisions
• Excellent communication skills (written and verbal)
• Highly computer literate, including intermediate Microsoft Office skills

• Experience with in an office‑based environment
• Client‑focused, organised and self‑motivated with the ability to work to tight deadlines
• Experience with in the finance or accountancy sector
• AAT Part Qualified or willingness to work towards this qualification

Ideally educated to GCSE (or equivalent) standard, with minimum grades A–C in English and Maths.

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Trinity Estates on Linked In or our website. If you have questions or would like more details, you can contact our recruitment team quoting the reference number.