Keying Coordinator

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK , we mark over 10 million exam papers each year and it’s our people who make this happen.

Keying Coordinator

Permanent

Milton Keynes

Salary: £24,300 - £25,500 per year plus overtime in our peak period

Hybrid working

Are you looking for an exciting and varied role which includes administrative and data entry tasks, alongside supervisory and continuous improvement responsibilities?

Can you confidently achieve high standards in accuracy checking
, maintain productivity schedules and be able to contribute to process improvements with new ideas?

As a Keying Coordinator, you will be a key member of our Operations team with Two Keying Leads and Four Keying Coordinators, of which you will be one. In the Summer around 100 temporary workers join the team to ensure millions of exam papers are checked and delivered accurately and on time
. During each Examination Series your role as Keying Coordinator, along with other Coordinators, will take responsibility for supervising our temporary workers to ensure they are supported, monitored for quality and performance and trained.

You will be responsible for a range of tasks that ensure the electronic data associated to an exam paper reconciles accurately so that each student gets the right result. You will use an inhouse bespoke data system alongside Word and Excel to ensure the last check for accuracy is completed, therefore strong Excel skills and attention to detail is essential as well as a clear head and a proactive can‑do attitude.

You will be highlighting errors and making amendments
, where necessary,
logging issues as you go and ensuring you are working as a team to spot inconsistencies and errors
. The nature of the role can be repetitive on occasions so this will be something you will be happy with. The team pride themselves on being positive and supportive and work well together in times of pressure
.

The team are increasing in levels of responsibility and new ways of working, so this is a great time to be involved in learning alongside everyone and focusing on future innovations and developments. During the quieter periods there is a focus on lessons learned and continuous improvement and your input will be vital.

You will work 35 hours a week Monday to Friday for the majority of the year, working 2 days in the office and 3 days from home, however during the Exam Series we need you to be able to come into the office 6 days per week for up to 10 hours per day to ensure students and teachers across the UK get the results they need to succeed.

You will be financially compensated for any additional hours worked which could see a significant increase in your salary.

• Strong Communication skills effective in verbal, written, and report‑writing skills.
• Proven experience to motivate and guide teams under pressure.
• Confident with data analysis and presenting complex information.
• Proven experience in identifying and implementing innovative solutions.
• A proactive approach to taking ownership of projects and experience using Continuous Improvement methodologies will be a great advantage.

• Enjoy a balanced 35‑hour workweek with a mixture of in‑person and remote working – at AQA great things happen when we work together.
• 25 days of annual leave, increasing incrementally to 30 days after five years, plus up to an additional 4 discretionary days over Christmas and New Year.

• Access private medical insurance from day one, covering new and pre‑existing conditions.

• Benefit from our Ride‑to‑Work scheme, Headspace app, and an employee assistance programme.

• Receive up to 11.5% employer pension contributions with various options through salary sacrifice.
• Access to Learning space, a modern Learning Management System, providing an environment for self‑directed learning from high quality e‑learning content

If the role looks of interest and you would like to apply, please do so via our portal. Read the full job description, then upload your most recent CV along with a cover…