Project Coordinator

The Marketing, Recruitment, Admissions and Outreach (MRAO) team makes up part of the Directorate of Global Recruitment, Marketing and Admissions (GRMA), recently formed to respond to the rapidly changing global and national student recruitment environment.

Intricately linked to the broader University strategy and mission, MRAO has a mandate to help shape the University’s future student populations and significantly increase York’s commitment to widening participation using a focused and integrated approach. This is an exciting time to join the directorate as the team work to attract and enrol a diverse high-quality student body using a combination of agility, strengthened market presence and alignment with institutional goals to respond to global challenges and opportunities.

This role sits within the Operations, Systems and Data team, which supports the operational processes underpinning activity across MRAO. You will play a key role in delivering accurate, efficient, and professional operational and project-based support, helping ensure the smooth running of marketing, recruitment and admissions activities.

We are looking for a highly organised, customer-focused individual with excellent attention to detail, confidence working with data and systems, and the ability to manage competing priorities in a fast-paced environment.

• Providing excellent customer service and a consistently positive experience for applicants, students, colleagues and external stakeholders
• Communicating clearly, professionally and sensitively, particularly during high-pressure operational periods such as Confirmation and Clearing
• Maintaining accurate data within CRM and related systems, ensuring high standards of data integrity and GDPR compliance
• Supporting data processes including imports, de-duplication, unsubscribes and list maintenance
• Managing multiple operational and administrative tasks, prioritising effectively to meet deadlines

You will be joining a friendly, supportive, and forward-thinking team at a pivotal time in the University’s student recruitment journey. We offer a competitive salary and family-friendly, flexible working arrangements, including some remote working options.

If you enjoy working in a dynamic environment and contributing to impactful recruitment and admissions activity, we would love to hear from you.

For an informal conversation about the role, please contact:
Becky Busby, Operations Manager (MRAO)