Billing Specialist

Employer Industry: Automotive Services

• Hourly base pay up to $30.10
• Opportunity for additional compensation through commission and incentive programs
• Flexible hybrid work option, allowing for remote work part of the week
• Minimum of 6.67 hours of paid time off every month, plus seven paid holidays
• Employee benefits include healthcare insurance and retirement planning options
• Collaborative work environment focused on innovation and customer service

• Create and submit invoices from repair orders to customers for approval and payment
• Prepare repair orders by documenting symptoms, problems, and required repairs based on technician input
• Verify accuracy of billing hours and VMRS codes related to repairs
• Communicate with customers to retrieve purchase order approvals and resolve billing issues
• Gather and upload necessary documentation into the system for record‑keeping

• High School Diploma/GED and 3 years of experience in a related field, or an equivalent combination of education and experience
• Proficient with estimating systems such as Mitchell One
• Strong written, verbal, and phone communication skills
• Proficient computer skills, including MS Office and software navigation
• Ability to maintain a professional demeanor while managing customer inquiries and concerns

• Experience in service writing
• Existing knowledge of standard repair times (SRT) for common services
• Ability to work independently as well as part of a team
• Strong attention to detail and customer service orientation

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