Pensions Administrative Assistant

This role is a limited term appointment for 12 months.

Looking for a job where you can support others while using your natural strengths in accuracy and service?

As a Pensions Administrative Assistant with the Public Sector Pensions Authority, you’ll use your strengths in accuracy, communication and customer service to support pension scheme members and keep our Operations Team running smoothly. You’ll handle reception and telephone queries, process mail and data updates, manage shared inboxes, create workflows in our pension administration system and maintain well organised records and office supplies.

This role gives you the chance to build confidence in a professional office environment, grow your administrative expertise and work closely with a supportive team that values clarity, care and consistency. You’ll play an important part in helping public servants across the Isle of Man while developing your experience in customer service, systems work and day to day office operations. Apply now!

• A competitive salary that increases each 12 months until you reach the salary maximum.
• A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.
• A flexi-time scheme where you can accrue additional time worked to take as leave.
• Enjoy occasional remote working opportunities, with prior agreement from your manager.
• Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
• Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.
• Discounted access to the NSC gym and island swimming pools as well as 1-to-1 support programmes and exercise classes with qualified instructors.
• Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and signposting on a wide range of issues.
• Access to the Government staff canteen where you can purchase affordable meals, drinks and snacks.

We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.

We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.

The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.

Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.

We are committed to net zero by 2050 and as an entire nation UNESCO Biosphere Reserve, we are transforming public services for a sustainable future and your contributions will directly benefit our community, economy, and environment.

Please note a relocation package is not available for this role.

We understand that you might have some questions about the role and the Recruiting Manager is on hand to support you. You can contact them ardi.

To get the best out of your application, read our article on the important essentials you need to know before applying.

Applications will be accepted up to midnight of the closing date specified. If you have difficulties applying online please contact us on or by email at helpmeapply.