Clerical Assistant

THE POSITION

Take the next step in your career with the Department of Education as a Clerical Assistant 3 where you will provide complex and detailed clerical support primarily for the Supervisors and Administrators of the federal Child Nutrition Programs, specifically for the National School Lunch Program (NSLP) and Summer Food Services Program (SFSP). If you are interested in a challenging and rewarding opportunity in a fast‑paced environment, we want to hear from you!

As a Clerical Assistant 3, you will have significant contact with the Division’s external and internal customers, including personnel from public and private schools and residential childcare facilities. You will provide quality customer service when answering and transferring telephone calls and responding to inquiries. Work includes maintaining complete and accurate customer and sponsor files, preparing files for archiving, and contacting sponsors and customers to request information and provide technical assistance based on required forms and submission deadlines.

Additional duties:

• Receive, open, and distribute mail to appropriate staff in the Division of Food and Nutrition
• Develop and maintain Excel spreadsheets
• Receive and track correspondence and documentation
• Schedule rooms for meetings, trainings, and workshops
• Maintain supplies and storage areas

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full‑time employment
• Work hours are 8:00 AM to 4:30 PM, Monday‑Friday, with a 60‑minute lunch break.
• Telework:
  Part‑time work from home (telework) may be available. Telework requires a securely configured high‑speed internet connection and an approved location inside Pennsylvania. You will report to the worksite two days a week (Wednesday and Thursday). Telework is subject to change; details will be discussed during the interview.
• Salary:
  In some cases, the starting salary may be non‑negotiable.
• You will receive further communication about this position via email. Check your email, including spam/junk folders.

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title)
• One year of moderately complex clerical experience
• An equivalent combination of experience and training

Other Requirements:

• You must meet the PA residency requirement. For more information on how to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for purposes of determining your eligibility for the position. Information to support your eligibility must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S. § 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.
• To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity…