Student Employee-SHSU Online- Desk Assistant

Title

Student Employee – SHSU Online – Support Desk Assistant

ST

Student Employee

No

SHSU Online

Division of Academic Affairs

28

$15/hour

This job posting is for our weekday shift. Times you could be scheduled to work may vary anywhere from 8:00am to Midnight, Monday through Friday. The Student Assistant position with the 24/7 Online Support Desk is a technical troubleshooting and customer service focused position. Student assistants provide basic technical support to faculty and students within Blackboard. Prior knowledge is not necessary, we will train you on how to use Blackboard and all related tools and systems.

A qualified applicant would be someone that enjoys working with technology, has a passion for problem solving, and who brings a positive, team-focused energy to enhance the team’s collaborative atmosphere.

You must be currently enrolled as a student at Sam Houston State University taking at least 6 credit hours to be eligible for this position. Our offices are located off the main campus, so employees are responsible for their own transportation to and from work.

05/23/2025

SHSU Online Staff

supportdeskstaff

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court.

Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code

• 51.215.

Annual Security and Fire Safety Report