Branch Office Administrator

Job Overview

Position

Schedule:

Full‑Time
Branch Address: 4469 Papalina Rd Unit A, Kalaheo, HI
This posting will remain open for 30 days, from 27‑Feb‑2026. The posting may close early due to the volume of applicants.

You're the kind of person who loves solving problems and building relationships—an essential trait for our branch teams. As a Branch Office Administrator (BOA) at Edward Jones, you will be the first voice clients hear and the trusted resource they rely on, providing vital administrative support to financial advisors and ensuring a positive client experience.

• Comprehensive 6‑month training including a peer mentor
• A wide support network from your branch office to the home office
• Independent work backed by a team of thousands

• Deliver exceptional personalized service, ensuring clients feel understood and informed
• Support annual business planning, helping advisors develop strategies for the upcoming year
• Listen for situations in clients’ lives that may indicate a need for additional services
• Drive marketing activities, such as planning and executing events
• Provide client service via inbound/outbound calls, email, and in‑person interactions
• Manage account opening, transfers, and other requests, preparing documentation and maintaining accurate records
• Handle administrative tasks—scheduling, preparing materials for client meetings, managing correspondence, and supporting marketing initiatives
• Streamline processes by updating SOPs and executing the branch business plan
• Maintain strong computer literacy and willingness to learn new technology such as Money Guide, Salesforce, Microsoft Office, and other firm‑provided software

• Analytical thinking and attention to detail
• Adaptability and strong conversational skills
• Digital tool utilization and team collaboration
• Client‑service mindset and ability to build strong relationships

• Competitive base pay with discretionary bonus opportunities based on branch and firm profitability, and individual performance
• Benefits include medical, prescription drug, dental, vision, voluntary benefits, short‑ and long‑term disability, basic life, AD&D (no cost to associates), 401k retirement plan, HSA, FSA, paid holidays, vacation, sick time, personal days, paid volunteer day, and bonuses or profit sharing potential

Hiring Minimum: $26.10
Hiring Maximum: $28.26

Edward Jones is a Fortune 500 company dedicated to client success. With over 9 million clients and 20,000 advisors, we prioritize people over shareholder returns. We foster an inclusive environment where diverse viewpoints are valued and celebrated.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information, or any other basis prohibited by applicable law.