Clerical Assistant

Position: Clerical Assistant 3
THE POSITION

Take the next step in your career with the Department of Education as a Clerical Assistant 3 where you will provide complex and detailed clerical support primarily for the Supervisors and Administrators of the federal Child Nutrition Programs, specifically for the National School Lunch Program (NSLP) and Summer Food Services Program (SFSP). If you are interested in a challenging and rewarding opportunity in a fast-paced environment, we want to hear from you!

DESCRIPTION OF WORK

As a Clerical Assistant 3, you will have significant contact with the Division's external and internal customers, including personnel from public and private schools and residential childcare facilities. Key to this position is providing quality customer service when answering and transferring telephone calls and responding to inquiries. Work includes maintaining complete and accurate customer and sponsor files and preparing files for archiving.

You will have the opportunity to contact sponsors and customers to request information and provide specialized technical assistance for customers based on areas of responsibilities, knowledge of required forms, and submission deadlines.

Additional duties:

* Receive, open, and distribute mail to appropriate staff in the Division of Food and Nutrition

* Develop and maintain excel spreadsheets

* Receive and track correspondence and documentation

* Schedule rooms for meetings, trainings and workshops

* Maintain supplies and storage areas

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

* Full-time employment

* Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.

* Telework:
You may have the opportunity to work from home (telework) part-time. This position is required to report to the worksite two days a week (Wednesday and Thursday). In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

The ability to telework is subject to change at any time. Additional details may be provided during the interview.

* Salary:
In some cases, the starting salary may be non-negotiable.

* You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

* One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

* One year of moderately complex clerical experience; or

* An equivalent combination of experience and training.

Other Requirements:

* You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.

* You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

* Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

* If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

* Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

* Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

* Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

Telecommunications Relay Service (TRS):

* 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership,…