Administrator - Customer Care; Remote

As a Administrator – Customer Care, you will be responsible for completing administrative daily tasks for assigned locations in accordance with established levels of service, productivity, and quality, while servicing our customer at the most economical cost.

• Performs daily administrative functions in accordance to written process maps.
• Interacts with and supports Sales and Sales Management including updating and generating reports, reconciling daily transactions, and assisting in providing customer service.
• Engages in data analytics and transaction analysis to ensure accuracy and identify discrepancies.
• Performs timely and accurate completion of branch audit and compliance steps per established guidelines.
• Maintains high level of organization of tasks between assigned branches.
• Documents and submits individual task KPI data used for process improvement.
• Assists Customer Care Manager in development and training of employees.
• Performs basic accounting duties, including reconciling credit card statements and preparing invoices for approval.

• High School Degree or Equivalent required;
  Associate’s degree preferred
• Administrative experience in a fast-paced environment
• Ability to multi-task and prioritize effectively
• Strong analytical abilities, including problem-solving and data interpretation
• Strong verbal and written communication skills
• Strong computer skills, including in Microsoft Office (Excel)
• Ability to work in a team environment and build cross-functional relationships
• Attention to detail

Los Angeles Unincorporated County Candidates Only:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affimative Action Employer.

This posting is for a current, active vacancy intended for immediate hire.