Office Administrator; English Services; Telework​/Hybrid

Position Title

Office Administrator (English Services) (Telework/Hybrid)

Contractee Long-Term (Fixed Term)

:59 PM

This is a hybrid role requiring a mix of in-office and remote work. On‑site presence at the downtown Toronto office is required based on departmental guidelines and business needs.

18‑Month secondment.

At CBC/Radio‑Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever‑changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

The Digital Strategy and Product (DSP) department is looking for an Office Administrator to play a key role in supporting a department of 200+ people. This position enables predictability, alignment, and smooth execution across DSP by maintaining accurate records and supporting operational processes that keep the department running efficiently.

As part of the People Operations team, you will coordinate transactions, manage critical information, and provide high‑quality administrative and operational support across staffing, recruitment, asset management, and training/conference coordination, and other operational activities. Your work ensures managers and teams can focus on their core responsibilities.

This is a fast‑paced and varied role where no two days are the same. You will manage multiple priorities, build positive relationships across teams and stakeholders, identify issues within your scope, and operate with a high degree of ownership and accountability. Success in this role requires attention to detail, adaptability, collaboration, sound judgment, and a continuous improvement mindset.

As Office Administrator, you will ensure the smooth functioning of key processes across People Operations. Your work enables leadership to plan and execute with confidence and helps the department operate efficiently.

• Maintain accurate and up‑to‑date records related to staffing, headcount, equipment, assets, and planning.
• Serve as a Workday and Live Link Super User, processing transactions and liaising with People Operations, Finance, Talent Acquisition, and People & Culture as needed.

• Coordinate and process staff‑related system transactions and maintain staffing records, including vacancies, hires, reporting line changes, and contract updates.
• Support recruitment and onboarding activities, including handling confidential documentation, equipment, and system access coordination.

• Assist with People Operations initiatives based on priorities.
• Support managers and staff with equipment and supply needs, proactively managing inventory and orders.
• Partner with the Administrative Assistant to coordinate department all‑staff meetings, in‑office days, and events.

• Keep department files, shared drives, and communications organized.
• Help staff navigate internal systems and processes.
• Identify process gaps or delays and recommend practical, guideline‑based improvements.

• Department operations are reliable and well‑supported, enabling leadership to plan and execute with confidence.
• Recognized as a reliable, proactive, and detail‑oriented partner.
• Managers trust the accuracy of staffing, asset, procurement, planning and budget information.
• Hiring, onboarding, and equipment coordination run smoothly and on time.
• Processes are clear, documented, and easy for staff and managers to follow.
• Work moves forward with minimal delays, corrections, or surprises.

• Two or more years of experience in administrative, operations, or coordination roles.
• Experience with HR, Finance, or operational systems (e.g. Workday or similar).
• Stro…