Associate Eligibility Specialist

Job Posting Closes at 11:59PM on: 03/06/26

Division: Community Assistance Division

Management Level: Individual Contributor

Scheduled Weekly

Hours:

40

Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Jefferson County invites you to apply for Associate Eligibility Specialist
. This position provides you the opportunity to work for a county that thrives on working collaboratively and overcoming challenges. We are seeking a game changer, someone that loves what they do and is motivated to share their knowledge with those that they work with. As an Associate Eligibility Specialist
, you are a vital member of the team and provide administrative supports to the EMAS team. Your organizational skills and excellent customer service support timely and accurate eligibility determination for our vulnerable populations. This role requires the ability to quickly review and organize documents, attention to detail, and prepare them for processing using our state computer system. Some data entry logical reasoning is also part of this role.

The position is an in-office position, operating 40 hours/week.

Hiring Range: $21.00–$22.49 USD Hourly. Compensation will be determined based on education, experience and skills.

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options; and more. For more information, see our Total Rewards summary.

• Review documents for completeness, preparing data entry into the complex computer program (CBMS) and a workflow management system to initiate applications and start renewals in preparation for Eligibility Specialists.
• Triage incoming work and prepare it for processing, including both digital and paper documents. Scan paper documents as our document repository system is paperless. Research case files on audit list, locate case files, review for information required, copy case files and communicate with staff to assist in file location and preparation.
• Receive information from individuals as well as providers to document sensitive medical information, review information to ensure completeness, data entry into CBMS, communication to ensure case is prepared timely and accurately for processing, filing and electronic case file management.
• Act as the first point of contact with an individual seeking EMAS and communicate general information with the public as well as corresponding with other agencies and departments to submit documents. This is a fast‑paced, high‑volume position that will require exceptional attention to detail and a great ability to multitask, as well as working closely with a team where communication and organizational skills are essential.
• Other duties as assigned.

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click apply for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum Qualifications:

• One year of related experience.
• High School Diploma, GED or equivalent certificate required.

Preferred

Knowledge, Skills and Abilities:

• Minimum of two‑year work experience in a high‑volume administrative environment.
• CBMS experience or ability to navigate complex computer systems and databases is strongly preferred.
• Experience working in a role where accuracy is extremely important.

Skills, attributes, and qualities that would lead to success in this role include:

• Ability to use critical thinking and strong attention to detail. High organization and prioritization skills – ability to complete a task after an interruption.
• Ability to…