Admin & Customer Service Executive at Raffles Place/WFH
Singapore
Listed on 2026-03-01
-
Administrative/Clerical
Office Administrator/ Coordinator -
Customer Service/HelpDesk
Office Administrator/ Coordinator
- Permanent
- Up to $3,200
- Mon - Fri, 9am–6.30pm
- Raffles Place/WFH
Job Responsibilities:We are seeking an experienced and detail-oriented Admin cum Customer Service Executive to support our immigration consultancy operations. This role is suited for candidates who are comfortable handling complex cases, managing a high volume of documentation independently, and liaising confidently with clients throughout the application lifecycle.
- Act as a primary point of contact for assigned clients, providing clear and professional updates on application matters
- Review, organise, and manage a high volume of immigration documents with strong accuracy and compliance focus
- Support consultants in end-to-end application processes, including submissions and follow-ups
- Identify missing or inconsistent information and proactively flag issues before submission
- Perform administrative duties including data entry, filing, scanning, and document control
- Coordinate closely with internal stakeholders to ensure smooth and timely application workflows
- Permanent
- Raffles Place/ WFH
- Primarily work-from-home
- Required to report to office during submission periods (approximately 6 days per month)
- Monday to Friday, 9:00am to 6:30pm
- Up toS $3,200
(commensurate with experience)
- 13 days Annual Leave
- 1 day Birthday Leave
- 14 days Medical Leave
- 3 days Compassionate Leave
- S $150 Birthday Allowance
- Minimum2 years of experience handling a high volume of documents in an administrative or operations role
- Strong attention to detail and ability to work independently with minimal supervision
- Prior experience in customer service, client servicing, or professional services environment preferred
- Able to speak, read, and write Mandarin (to liaise with Mandarin-speaking clients)
- Proficient in Microsoft Office and document management systems
- Organised, responsible, and able to prioritise work effectively in a fast-paced environment
Interested applicants, kindly email your detailed resume (MS Word format is preferred):
(Reg No:
R2197670
)
Please ensure that applications sent through email are no bigger than 1
Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd
(EA License Number:
97C4832
)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
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