Branch Office Administrator

About the Role

There's power in partnership. You're the kind of person who loves solving problems and building relationships—exactly what makes you essential to our branch teams. As a Branch Office Administrator at Edward Jones, you'll be the first voice clients hear and the trusted resource they rely on. We’ll give you the tools, training, and support to make a meaningful impact every day—on your clients, your team, and your future.

Position

Schedule:

Full‑time

Branch Address: 203 East Nifong Suite Aa, Columbia, MO

This job posting is anticipated to remain open for 30 days, from 02‑Feb‑2026.

As a Branch Office Administrator, you’ll be a vital part of our team, providing seamless support to clients. You’ll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

• Comprehensive 6‑month training, including a peer mentor
• A wide support network that extends from the branch office to the region and home office
• Independent work with the backing of thousands of associates

• Deliver exceptional personalized service to clients via inbound/outbound calls, email, and in‑person interactions.
• Assist in the annual business planning process and strategy development for the upcoming year.
• Listen for situations in clients’ lives that may indicate a need for additional services.
• Drive marketing activities such as planning and executing events.
• Provide account management support: open accounts, handle transfers, prepare documentation, and maintain accurate records.
• Perform administrative tasks: schedule appointments, prepare materials for client meetings, manage correspondence, support marketing initiatives, update SOPs, and execute on the branch business plan.
• Support technology use:
  Money Guide, Salesforce, Microsoft Office, and other firm‑provided software.

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration
• Client Service orientation
• Account Management ability
• Administrative & Operational proficiency
• Strong computer literacy and willingness to learn new technology

• Hiring Minimum: $21.38
• Hiring Maximum: $23.14
• Potential merit‑based salary increases and variable compensation tied to performance and profitability.

Edward Jones offers a comprehensive benefits package:

• Medical, prescription, dental, and vision coverage
• Voluntary benefits such as accident, hospital indemnity, and critical illness
• Short‑term and long‑term disability, basic life, and basic AD&D at no cost
• 401(k) retirement plan with tax‑advantaged accounts (HSA, FSA)
• 10 paid holidays, 15 vacation days for new associates, sick time, personal days, and a paid day for volunteerism
• Bonuses and profit sharing opportunities
• Employee Assistance Program
• Rewards program promoting long‑term career and well‑being

Edward Jones is a Fortune 500 company with over 9 million clients and 20,000 financial advisors across the U.S. and Canada. We prioritize people, community impact, and an inclusive culture.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.