Branch Office Administrator

There’s power in partnership. You’re the kind of person who loves solving problems and building relationships – and that’s exactly what makes you essential to our branch teams. As a Branch Office Administrator at Edward Jones, you’ll be the first voice clients hear and the trusted resource they rely on. We’ll give you the tools, training, and support to make a meaningful impact every day – on your clients, your team, and your future.

Position

Schedule:

Full‑Time
Branch Address: 400 W Main St, Stoughton, WI
This posting remains open for 30 days (19-Feb‑2026) or until filled.

If you find yourself looking for a fulfilling career
, the Branch Office Administrator (BOA) role may be the right opportunity for you. The BOA works with financial advisors to help clients achieve long‑term financial goals. The primary role is to provide administrative support to one or more advisors. Edward Jones serves over nine million clients.

You’ll provide seamless support to clients, facilitate communication, and ensure a positive client experience. This position offers growth in a dynamic and rewarding environment.

• Comprehensive 6‑month training, including peer mentoring
• A wide support network from branch to region to home office
• Independence balanced with team backing

• Delivering exceptional personalized service to clients
• Taking an active role in the annual business planning process
• Actively listening to clients’ lives for additional service needs
• Driving marketing activities such as planning and executing events

• A culture of continuous improvement and professional development
• Inclusive environment valuing diverse viewpoints
• Recognition through a rewards program promoting long‑term career and personal well‑being
• Full‑time associate benefits (see details below)

• Edward Jones compensation includes medical, prescription drug, dental, vision, voluntary benefits (accident, hospital indemnity, critical illness), short‑ and long‑term disability, basic life, basic AD&D coverage (no cost).
• 401(k) retirement plan, health savings account, flexible spending account.
• 10 paid holidays, 15 days vacation for new associates, sick time, personal days, paid volunteer days.
• Potential bonuses and profit sharing;
  Employee Assistance Program eligibility.

• Hiring Minimum: $22.50
• Hiring Maximum: $24.36
• Opportunity for merit‑based salary increases as you progress.

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization Team Collaboration

• Client Service: Provide exceptional service via inbound/outbound calls, email, and in‑person interactions; resolve issues and maintain strong relationships.
• Account Management: Learn the financial services industry; handle account opening, transfers, and other transaction requests; prepare documentation and maintain accurate records.
• Administrative & Operational Support: Work independently; schedule appointments, prepare meeting materials, manage correspondence, support marketing initiatives, streamline processes, update SOPs, and execute the branch business plan.
• Technology: Strong computer literacy; willingness to learn Money Guide, Salesforce, Microsoft Office, and other firm software.

Awarded recognitions showcase our commitment to diversity and inclusion.

Edward Jones is a Fortune 500 company serving over 9 million clients and 20 000 financial advisors across the U.S. and Canada. We prioritize people, partnership, and positive community impact. We are an innovative, flexible, inclusive organization that attracts, develops, and inspires performance excellence.

Edward Jones does not discriminate based on race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information, or any other basis prohibited by applicable law.