Clerical Support l - Onsite

Clerical Support I

Full time;
Nonexempt; 37.5 hours/week; overtime as required.

Location;
Lake Zurich, IL, US

Department: Loss Mitigation

Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide.

Provides clerical support to the organization and assigned department(s). Reports to

• Open, identify, sort, and distribute incoming mail.
• Review contents of mail, date stamp, sort, and count per department standards.
• Prepare outgoing mail and priority correspondence.
• Maintain departmental files and documents in accordance with organizational procedures and applicable laws and regulations.
• Perform data entry functions as defined by departmental processes and procedures.
• Scan, fax, file, and copy files and documentation.
• Successfully complete annual regulatory compliance training.
• Additional duties as assigned.

• High School diploma or equivalent
• Basic PC skills, including standard Microsoft applications.
• Effective verbal communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences.
• Good grammar and proofreading skills
• Ability to handle confidential information with discretion and professionalism.
• Ability to effectively multi-task and prioritize duties in support of multiple simultaneous projects.
• 0-2 years clerical experience

• Clerical experience in mortgage servicing, banking, or legal environment

• Medical, Dental, Vision, Wellness, Flexible Spending Account, Employee Assistance Program and more.
• Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
• 401 (K) Plan with company match
• Paid Vacation, Sick, Personal and Holidays

The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations.

The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs.

Employees may be required to type and utilize a computer for long periods of time.

The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment.

In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.