Workplace Experience Specialist; Onsite

Position: Workplace Experience Specialist (Onsite)
Hi, Future Homie!

At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.

We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?

Part‑Time Office Coordinator
You'll be the only coordinator in your hub, working independently with limited oversight. You'll make decisions without constant check‑ins, handle 15+ daily interruptions, and solve problems before they become disruptions.

This role is 70% operations, 30% culture. Operations always come first. Door management, supply inventory, vendor invoices, and budget tracking. These aren’t glamorous, but they’re essential. If you need structure, predictability, or close management, this isn’t the right fit.

Your Impact Starts Here

You’ll be the operational backbone of your hub office. When you’re doing your job well, teams don’t think about logistics. They can focus on building, collaborating, and moving fast.

Office Operations

Keep the office running: supplies stocked, space clean, equipment functional

Manage door coverage and visitor experience (expect 15+ daily interruptions)

Coordinate weekly lunches, snacks, and beverages

Triage office requests through the ticketing system

Partner with building management and vendors (last‑minute requests happen, vendors flake, plans change)

Budget & Vendor Management

Own monthly budget and vendor relationships

Find cost savings without compromising experience

Submit accurate budget reports

In‑Office Experience & Events

Plan and execute monthly events (20 to 100 people)

Support new hire onboarding and welcome

Create moments that make in‑office days worth it

Proactive Problem Solving

Spot issues before they become problems

Build systems that reduce firefighting

Bring options, not just problems

AI‑Enabled Operations (Required)

Use AI tools to streamline operational workflows (e.g., vendor research, budget tracking, event planning, request triage)

Look for opportunities to automate manual tasks and increase operating velocity

Deliver at least one AI‑improved workflow within your first quarter that measurably improves office operations

The Foundation for Success

2+ years in office coordination, workplace experience, facilities, hospitality, or similar roles

Budget and vendor management experience

Event planning experience (20 to 100 people)

Operational rigor:  You notice when supplies run low, create checklists, document processes, and follow through without reminders

Independent worker:  You make decisions without constant check‑ins and bring solutions, not questions

Solutions‑focused:  You stay positive in chaos and focus on fixes, not complaints

Tech‑savvy (Google Workspace, Slack, ticketing systems)

AI fluent:  You experiment with AI tools and apply them to work (we’re an AI‑first company)

Reliable Monday to Thursday in‑office attendance

The Homie Way

Be Customer Obsessed  – Solve problems with empathy and creativity.

⚡  Move Fast, Learn Fast  – Experiment, take action, and grow every day.

Own Your Impact  – Think big, focus on what matters, and make decisions you stand behind.

Master Your Craft  – Excellence fuels impact—show up, step up, and make your mark.

Win Together  – Put goals over roles, lead with trust, and connect to our mission and each other.

What We Offer

Ownership & Savings:
Stock options + TFSA/RRSP with 4% company match

Health & Wellness:
Comprehensive medical, dental, and vision for you and your dependents

⏰ Time Flexibility:
Flex time off + company holidays + designated focus periods

Family Support:
Maternity/Parental Leave EI top‑up support offered (after 6 months of service)

Work Your Way:
Work From Anywhere Month + meeting‑free weeks yearly

️ Protection Plans:
Life insurance + short/long‑term disability coverage

️ Workspace Perks:
Meals provided, team offsites, and Customer Days

Our Hybrid Rhythm:
We believe collaboration drives impact. That’s why Monday‑Thursday are our required in‑office days—a time to move faster as a team, build deeper connections, make…