Customer Service Administrator

This is a fantastic opportunity to join Cathedral Hygiene. We are a family run washroom services provider who has customers based across the UK and we are looking for a Customer Service Administrator to join our established team at our Head Office in Tamworth.

• Handling calls from customers and colleagues.
• Liaising with and updating customers, suppliers and other departments in the company.
• Responding to enquiries from customers and colleagues.
• Progress chasing installations, deliveries and removals.
• Updating relevant systems and spreadsheets.
• Inputting contract information.
• Administration relating to the company’s vehicle fleet.
• Ensuring remote workers submit paperwork on time.
• Other general administrative duties including scanning and filing.

• Customer focused.
• Excellent phone manner.
• Strong Microsoft Office skills (including Outlook, Word and Excel).
• Excellent organisational skills.
• Thorough attention to detail.
• Able to work as part of a team.

• Modern open plan offices with a great team atmosphere.
• Annual bonus.
• Company pension.
• Free on-site parking.
• Full training will be provided.
• The hours are Monday to Friday 9am‑5pm, with 30 minutes for lunch.

If you like the sound of a long‑term career working for a well established, family run company and think you have the qualities to succeed in this role please apply now!

No agencies please.