Weekend Document Production and Workflow Specialist - Night Shift - Remote

Weekend Document Production and Workflow Specialist - Night Shift - Remote

• Full-time

Who we are

We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.

Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.

Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.

You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.

Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.

We are currently recruiting for 1 x Weekend Document Production and Workflow Specialist across the night shift. The hours for the role are 21:00-05:00 Tuesday to Saturday. Please only apply if you can work this shift you are applying for. This is a full time position, not freelance.

Due to the nature of this role, it is recognised that it can be performed mostly remotely with the expectation of coming into the Newcastle office as business needs require.

The role

The purpose of this role is to be part of the GBS Document Production (GBS DP) team and is responsible for providing a direct first class professional document production (DP) and customer service to the partners and fee earners across all Global offices, supporting the wide range of DP profiles of work. As well as ensuring workflow is efficient and accurate, championing quality and consistency, liasing with team members on shift to ensure work is acknowledged in a timely maner and ensuring accurate input and administration of the workflow tool, Service Now (SNOW).

Key Responsibilities

Document Production/Workflow & Administration

Providing an accurate and high quality DP service along with some Workflow Specialist duties during peaks on shift. Profiles of tasks vary across a large suite of legal and non legal work streams including, but not limited to:

• producing high-quality legal documentation using Clifford Chance templates or tailored as per requirements (incl. MS Word, PPT, Excel and Adobe PDF)
• Document health checks/cleaning and converting
• Graphics/Charts
• Document conversions
• Offering Circulars, Legal Review Reports, Client Briefings, Technical Bulletins, Mail-Merge, eMailers
• Cross-reference checking
• Revisions and amendments
• Comparisons/black lining
• Copy typing

Priortise in accordance with agreed deadlines as submitted on SNOW and agreed with clients. Demonstrate understanding of work and ability to carry out all DP tasks.

Operational co-ordination of Workflow and utilising Workflow Application (SNOW) including actively making sure all relevant information is accurately logged and maintained not limiting to personal time tracking, estimations, deadline management and document security.

Provide the first level support for all client and team queries during this time in relation to all work and workflow related issues, escalating to the GBS Management team as required and/or liaising with team members on shift.

Working seamlessly with the Firm's document management system, iManage, for document retrieval and return to system.

Producing high quality tasks and logging and allocating tasks to…