HVACR Service Dispatcher/Admin assistant
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-02-28
-
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant, Executive Admin/ Personal Assistant, Clerical
Benefits:
- Company parties
- Competitive salary
- Flexible schedule
- Free food & snacks
- Home office stipend
Location: San Antonio, TX
Company: Straight Cool Mechanical services
Employment Type: Full-Time
We are a growing commercial HVAC company based in San Antonio, TX, specializing in service, repairs, and maintenance for commercial and industrial clients. We pride ourselves on professionalism, responsiveness, and strong customer relationships. We’re looking for a highly organized, detail-oriented Dispatcher / Administrative Assistant to help keep our operations running smoothly.
Position OverviewThe Dispatcher / Administrative Assistant plays a key role in coordinating service calls, supporting technicians in the field, and ensuring excellent customer communication. This person will manage scheduling, handle inbound calls, assist with billing and paperwork, and support daily office operations.
Key Responsibilities Dispatching & Scheduling- Schedule and dispatch HVAC service technicians efficiently
- Monitor technician progress and adjust schedules as needed
- Communicate job details clearly to field staff
- Prioritize emergency service calls appropriately
- Answer incoming calls professionally and courteously
- Schedule service appointments
- Follow up with customers on job status and completion
- Maintain accurate customer records
- Create and process work orders
- Assist with invoicing and basic billing tasks
- Maintain service agreements and maintenance schedules
- Order parts and coordinate deliveries
- File and organize documents (digital and physical)
- Strong organizational and multitasking skills
- Excellent phone and communication skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to work in a fast-paced environment
- Professional and dependable
- Experience in HVAC, construction, or service-based industries
- Dispatching experience
- Familiarity with service management software (e.g., Service Titan, Housecall Pro, or similar)
- Competitive pay (based on experience)
- Stable, full-time position
- Supportive team environment
- Opportunity to grow with a growing commercial HVAC company
Please send your resume and a brief introduction to
Flexible work from home options available.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).