Contractor Finance

SUMMARY

Position provides for assistance and support to contractors/drivers with settlement process, fuel cards and various required payments. Provides assistance in processing carrier loads for related department. This role largely focuses on the processing and payment of various loads for contractors.

• Communicate with drivers via phone and in person to:
  • Explain settlements
  • Assist with solving problems that arise
• Answer various questions and/or transfer to the party best able to assist
• Work with Brokerage Department solve carrier load problems, pay carrier loads and communicate with Rate Department unpaid carrier loads.
• Manage contractor/driver fuel cards, including issuing, monitoring and turning off when problems arise.
• Administrator of online settlement website.
• Meet with new contractors/drivers during orientation to explain and answer questions regarding settlement process and finance department.
• Set up child support deductions for contractors/drivers upon receipt of court orders.
• Set up and enter new contractor/driver paperwork into computer system, including authorization forms, direct deposit and online settlement forms.
• Performs other duties, tasks, or responsibilities as assigned.

• High School Diploma or equivalent;
  Associates Degree, or equivalent work experience.
• Excellent phone etiquette
• Excellent verbal communication skills
• Professional appearance
• Ability to work with minimum supervision
• Excellent customer service skills
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• Able to multi-task

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Constantly in a stationary sitting position and occasionally will move around.
• Constantly operate a keyboard and mouse and constantly utilize a computer monitor(s).
• Constantly conversing with internal and external customers in person or via a phone system.

The essential functions of the role depend on in-person oversight, coaching, and real-time collaboration with management and operations staff. Remote work would remove the employee from direct supervision and eliminate the immediate coaching, escalation support, and call monitoring that the position requires. Because these functions are essential to the role, and remote work would not allow the employee to perform them effectively, working from home is not a reasonable or effective accommodation.

Warren Transport is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age (40 or older), status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.